|
A message from the ITS department
To assure your experience at IIT Chicago-Kent College of Law
is a positive one, Information Technology Services(ITS) department
is available to assist you with technical
questions and concerns.
You can reach a member of our staff
by stopping by Room 540, emailing helpdesk@kentlaw.iit.edu, or
calling 312-906-5300.
Visit our home page for more information.
|
For service alerts and news check out our page here
Help Desk Hours
The Help Desk hours will be the
below. Please stop by Room 540 during these times for technical
assistance.
| Mon - Thurs |
8:30am - 7:00pm |
| Fri |
8:30am - 5:00pm |
| Sat - Sun |
Closed |
Return to top of page
My.iit.edu portal: “Chicago-Kent” Tab
Beginning Oct 17 when you log in to the MyIIT portal, you will see a “Chicago-Kent” Tab on the left navigation bar. Click on this tab for all law school related resources.
Return to top of page
Hawki APP
During the Fall semester we launched the Hawki App to provide a unique Chicago-Kent College of Law experience.
- The HAWKI - Illinois Tech mobile app is available for free - download from the Apple App Store® and on Google Play™.
- Once downloaded, click “Get started” and select the “Chicago Kent College of Law Experience”.
- Click on the settings gear icon on the top left corner and login with your myiit username and password.
- Check out features of the app here.
- We will be using this app to push important information/notifications. Download the app now if you haven’t done so.
Return to top of page
Upgraded Tech classrooms
Over the summer ITS/AV was upgrading classrooms to equip them with room microphones and webcams.
The following rooms have been upgraded:
Fully Upgraded Crestron-based classrooms with webcam and microphone
C25, C40, C50, 165, 170, 210, 270, 305, 345, 510, 520, 590
Hybrid Non Crestron-based classrooms (with projectors) with webcam and microphone
C35, 580 and 700
Special rooms (no projectors in the rooms only TVs) with webcam and microphone
704, Marovitz
Return to top of page
Return to campus connect to wifi and printers
As you return to campus you will need to reconnected to wifi as well as download the new printer drivers
For wifi follow these instructions
For printers follow these instructions
Return to top of page
Symantec Endpoint Protection now available for Windows 10
The antivirus Chicago-Kent provides to students, Symantec Endpoint Protection,
is available for Windows 10. This is accessible via the shared drive Kentlaw IT Documents/Instructions - Students on Google Drive
Return to top of page
Microsoft Office 365 download information
Office 365 is now available for download for all students.
You can download Office 365 on up-to 15 devices. Please visit
https://portal.office.com and log in with your Chicago-Kent email
and password to download the software.
Return to top of page
Best Practices: Safeguarding your computer from Phishing attacks, hackers, etc
Many of our users are consistently bombarded with Phishing emails and are subject to hacking. Any entity from IIT will never ask for sensitive information via email. Please do not respond to any such phishing attempts. Keep your computing devices safe by regulary updating virus definations, periodically running virus scans and keeping the operating system updated with system patches.
Visit our
Best Practices page for more information on how to safeguard your data and computing device.
Return to top of page
Connect to IIT-Secure wireless network with Chicago-Kent email address
In order to access the IIT-Secure wireless network all users must
use their full @kentlaw.iit.edu email address to connect to the network.
Please refer to our wireless
instructions page for more information
or visit the Help Desk in Room 540.
Return to top of page
Eduroam available at Chicago-Kent
IIT Chicago-Kent is pleased to be a part of the eduroam community.
Eduroam (Education Roaming) is a secure, world-wide roaming internet
access service developed for the international research and
education community. For more information on Eduroam please check out
our website located at www.kentlaw.iit.edu/current-students/information-technology-services/tech-help/wireless-network/eduroam
Return to top of page
Student printing
from remote locations available
Printing remotely is available for the Printall and ColorPrintall
Student printers. This is a convenient option for you to send print
jobs from any off campus location before coming to school. You
may also use this service from campus in the event you
experience problems with the print drivers installed on your
laptop and don’t have time to stop by the Help Desk.
Please see the instructions located at
here
on how to use the remote printing service from off campus.
Return to top of page
Symantec Endpoint Protection
Antivirus available for student use
For all current JD and LLM students Symantec Endpoint
Protection (SEP) Antivirus is available in the Help Desk
for installation. SEP is for Windows 10, 8.1,& 8.
SEP is available for Mac Catalina, Mojave, & High Sierra.
Return to top of page
Service Alerts and News
While we do not anticipate services to be down, occasionally things
do go wrong. In order to keep you informed we will post information
on our service and news pages.
Please visit us at http://www.kentlaw.iit.edu/current-students/information-technology-services/service-alerts
for service related issues and the latest information.
ITS will also periodically send important information via email from
its announcements (its-announce@kentlaw.iit.edu), Help Desk
Manager Rudolph Buford and occasionally from the Department Director
Sejal Vaishnav. We greatly appreciate your co-operation in reading
these emails.
Return to top of page
Security Updates and Spam
Security updates
The web world has increasingly become a target for malicious malware
and viruses. Open vulnerabilities in operating systems and browsers
are just two of the many ways computing devices come under
attack. Please perform critical Microsoft or Apple software
updates. Also, keep your Anti-virus software up-to-date.
Periodically run scans to check for viruses and malware to
protect your system from any harm.
Spam
ITS will never ask for confidential information
such as usernames and passwords via email. Please do not
click or respond to any such emails as these typically
are embedded with viruses.
When in doubt please contact the Help desk immediately!
Return to top of page
Maintenance Activities
General maintenance is performed weekly. Hardware
and software maintenance activities on the Law School's technology
resources will begin from 9:30pm on Friday through 8:00am on
Saturday. Periodic interruptions to Chicago-Kent services may
occur during this time as work is conducted on servers, network
hardware, and other key systems.
Chicago-Kent College of Law utilizes certain administrative systems
such as Banner Student and the my.iit.edu portal service which are
located at the Illinois Institute of Technology Main Campus. The
IIT Office of Technology Services (OTS) conducts various maintenance
activities during the identical weekly maintenance period of 9:15pm
on Friday through 11:00am on Saturday. Periodic service interruptions
of IIT-hosted services may occur during this time.
Return to top of page
|
