Helpdesk has moved to room 525
The CLC main office is in room 525 and our hours are:
Monday - Thursday
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8:30 AM - 6PM
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Friday
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8:30 AM - 5 PM
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When you have a question or need help, please email us at HELPDESK.
HELPDESK is your main link to computer support. When your message is received,
one of our Customer Service staff members will respond to you at their
earliest convenience. If your email is inaccessible, you can also reach
us by dialing 6-5300 or stopping by room 525.
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NETWARE
TO WINDOWS2000
WHAT:
FULL MIGRATION OF PROFNET AND KENTNET SERVERS
WHY:
Chicago-Kent currently has a technology-challenged infrastructure
difficult
to support and expensive to expand. In particular, our existing
e-mail system ExpressIT provides multiple points for failure. The
migration process will address these issues by implementing a
new platform
with the capability to support industry standard applications and
e-mail messaging
system.
WHEN:
Thursday, June 29 – Wednesday, July 5, 2000
( Please note
that in the event the migration is postponed, all staff,
faculty and students will be notified accordingly with new dates.)
IMPACT:
-
Any and all onsite network connectivity as
related to file/print resources and e-mail access will not be
available during the days allotted for the migration.
-
Any
and all
incoming and outgoing e-mail traffic will also be interrupted
during the duration of the migration.
-
Any and all remote dial-in access to Profnet
and Kentnet via DialKent will
cease.
Please
be advised that all users of DialKent will
need to have their own ISP (Internet Service Provider) to
accommodate remote file access.
So
what does this mean?
-
Windows 2000 offers a network operating system
that will provide enhanced performance for file and printer
resources.
-
The migration from ExpressIt to Microsoft
Exchange/Microsoft Outlook provides a messaging system which is
more reliable and standardized.
MS
Outlook Training…when and where?
IF YOU HAVE
FURTHER QUESTIONS, PLEASE CALL THE HELPDESK TECHNICAL SUPPORT STAFF AT
EXTENSION 65300
June
19, 2000
FYI: Network
Maintenance
Regular general maintenance of the network is necessary to ensure greater
performance, both in terms of speed and the prevention of any serious problems.
To achieve these goals, the Center for Law and Computers will periodically
take down the network to perform this maintenance. We've scheduled the
maintenance on a monthly basis, for only 1.5 hours on days and at times
to inconvenience the least amount of users. On these days, the network will
not be available between 5:30am and 7:00am.
June 6, 2000
Student Workers Needed
The Center for Law
and Computers is looking for support personnel to assist in migrating
the Chicago-Kent College of Law computers to Windows 2000 and
Microsoft Exchange.
This migration will be over a 72 hour period starting on June 30th
through July 3rd.
The type of skill sets are general with the ability to configure
Windows 98 clients for Microsoft Logon's and configuring Outlook for
Exchange Mail.
If interested please contact the Center for Law and Computers, Chuck
Wheeles, 312-906-5315 or via e-mail....chweeles@kentalw.edu
June 19, 2000
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