The Center for Law and Computers and Distance Learning welcomes you back to Chicago-Kent College of Law! As most of you are aware, while you were away this summer we have been upgrading the network and email systems to improve performance and reliability, increase network and email storage space and lower support costs. We are pleased to report that the majority of this project has been successfully completed.
If you use a laptop/notebook, you will need to configure it with the new system settings before you have access to the new internal network. Special sessions will be held to assist you with that process. Sessions will begin promptly at the scheduled time. To ensure that your laptop is set up with everything you need, you must attend one of the sessions. Twelve sessions have been planned between the dates of August 2 and August 31, 2000. The sessions are scheduled throughout the day and evening and each will last approximately three hours. Please plan on being in attendance for the full length of the scheduled time.
Please bring the following items with you to the configuration session:
· Laptop computer, manual, and AC power supply
· Any Windows OS or other setup related CD's that came with the laptop
· Any CD's for any applications that came installed from the factory or were installed by you - please include any Office 2000 CD's you may have obtained from the CLC
· For computers with multiple drives, bring both the floppy and CD/DVD ROM drive
· Ethernet Card
· Any diskettes or CD's that came with the ethernet card (drivers)
· 10BaseT ethernet cable
· Any CD's for any Microsoft applications that are installed on the laptop
By now, you should have access your new Kent email accounts. If you are not sure of your new password or how to access your email account, please contact Technical Support at 312.906.5300 or email@example.com.
· Changing Your Password:
To change your password back to the one you had prior to the migration or to select a new one:
· Access Webmail (http://webmail.kentlaw.edu) from your internet browser, (i.e. Internet Explorer)
· Select the option CHANGE PASSWORD
· When prompted, enter your username, password and desired new passwordWhen successfully completed, you will receive the message PASSWORD SUCCESSFULLY CHANGED
· Your new password takes effect immediately and will give you access to your email account and network files
Please feel free to contact Technical Support any time we may be of assistance to you with technical issues:
Technical Support Help Desk Hours of Operation:
Monday-Thursday: 8:30 a.m. - 6:00 p.m.
Friday: 8:30 a.m. - 5:00 p.m.
To assist you in becoming acquainted with some of the communication and collaboration tools available with our new cutting-edge infrastructure, a variety of technical training classes will be offered throughout the year. We recommend that you sign up right away for one of the Microsoft Outlook classes scheduled during the first few weeks of classes.
Registering for Training Classes and Laptop Configuration Sessions:To register for training classes:
· Access Webmail (http://webmail.kentlaw.edu) from your internet browser, (i.e. Internet Explorer)
· Select: TRAINING REGISTRATION or LAPTOP CONFIGURATION REGISTRATION
· Enter your network Password if prompted
·Click on REGISTER for the session most compatible with your schedule
· When you are successfully registered, you will receive the message: YOUR REGISTRATION IS CONFIRMED IN THE FOLLOWING EVENTS - followed by the event(s) you selected
Keep an eye on this page throughout the year for an exciting array of classes featuring the latest applications and collaboration tools used at Chicago-Kent and throughout the legal industry!Obtaining Microsoft Office 2000 Professional Edition and FrontPage:
CD ROM distribution centers will be set up outside each laptop configuration session and obtainable through Technical Support - Room 545 - after that. Each student is allowed to purchase one copy only for the price of $25.00. Please bring your student ID or other photo ID with you to purchase a set.
Over the July 4th Holiday, the entire infrastructure for computing at Chicago-Kent was migrated to new network servers, a new operating system and new e-mail servers. We are now using Microsoft Exchange as our e-mail system and Outlook as the default e-mail client software. For more information about Outlook and our migration go to http://webmail.kentlaw.edu.
Hours of Operation
Monday -- Thursday 8:30 a.m. -- 6:00 p.m.
Friday 8:30 a.m. -- 5:00 p.m.
When you have a question or need help, please email us at HELPDESK. HELPDESK is your main link to computer support. When your message is received, one of our Customer Service staff members will respond to you at their earliest convenience. If your email is inaccessible, please feel free to call us at 6-5300 or stop by room 525.
The principle printers in the KENTNET system are Hewlett-Packard LaserJet 8000N Printers. There is one printer in each lab, which is set up as the default printer when you sign on in that lab.
Individual Student Printing Accounts
The CLC is in the process of upgrading the print accounting system. A notice will be sent via e-mail and posted to the Web describing how to use the print accounting system once the user interface has been completed. What follows here are the policies that will be implemented when that new system is initiated.
Each student receives 400 pages of printing per semester. Any printing past 400 pages will be charged to your student printing account at 5¢¢ per page. You must settle your student account with the BURSAR'S OFFICE before receiving your 400 page allotment for the following semester. Students with outstanding balances will have their Kentnet accounts deactivated until the balance is paid.
If you have printed work for a faculty member, print out a detailed balance and have the faculty member sign for their pages. Present the signed balance sheet to the HELPDESK in the Center for Law and Computers (Room 525). Your print account will be credited accordingly.
LEXIS-NEXIS, WESTLAW, and eLOISe printing are automatically directed to the Document Center printer. Payment for Document Center printouts is required when you pick them up. Graduating students with a delinquent printing balance will NOT receive their diplomas until the accounts are paid in full.
Please report any problems with printers or printing by E-mail to HELPDESK.
The E-Mail stations located throughout the building are intended to allow students convenient and quick access to E-Mail and to the Record. Please be considerate to your fellow students when using these stations. If you want to compose many or long E-Mails, or browse the Internet at length, please use one of the computer labs in the library. Thank you for your cooperation.
As always, it is a good idea to update the virus protection software on your personal computer periodically to catch any new viruses that are out there. Since we have a volume license to McAfee Virus scan, all students can install copies of this software onto their computers for free. (Thus, no excuse not to do it!)
To install the latest version, go to Room 525 and borrow the MCAFEE version 4.0.34 software to install on your machine. There are a limited number of CD's available, thus there is a 24 hour loan period. After you install the latest version, you need to scan your machine for viruses. This is very important because the program does not automatically do this. To scan your machine, go to Start - Programs - Mcafee Virus Scan. The default is automatically set to scan Program files only, so make sure you select ALL Files, then click on scan now. The scan will take about 10 minutes, depending on how many files you have.
The Student Directory is now available online! You can see it at http://ck.kentlaw.edu/directory/index.html. The Directory includes everyone that did not submit a privacy form to the Registrar. Also, it is currently only available within the building to protect your privacy.
You can also reach the Student Directory by going to Chicago Kent's Internal Web Page and choosing Student Directory under Administrative Resources.
FYI: Network Maintenance
Regular general maintenance of the network is necessary to ensure greater performance, both in terms of speed and the prevention of any serious problems. To achieve these goals, the Center for Law and Computers will periodically take down the network to perform this maintenance. Every attempt is made to schedule maintenance at times that inconvenience the least amount of users.
If your class has an electronic text, you will be notified by email as soon as it is available.
The email will include specific instructions how to download and install the texts. Some of these texts require you to purchase the printed versions of the materials as well (the electronic texts are available at no cost) so you will have to prove purchase of the printed text in order to gain access to the electronic text. The specific procedure will be detailed in the email letting you know your texts are ready.
There are three computer labs in the school: one on the ninth floor of the library and two on the seventh floor inside the library. All of the labs feature Pentium II or Pentium III-based machines running Windows 98. We have DOS, Windows 3.1 and Windows 98 programs running on our network. In addition, there are E-mail stations located throughout the building.
From time to time, the law school schedules classes or exams in the labs. At those times, a sign will be posted on the door of the lab. If you have any problems getting onto KENTNET from any computer, call the CLC at extension 6-5300 from any black house phone. House phones are located between the public telephones on every floor.
Lab 900 is on the ninth floor of the library at the west end of the building and has 12 computers. Turn left when you enter the library through the ninth floor entrance. The printer for the ninth floor lab is in Room 986, in the corner of the area.
Lab 700, the large, glass-walled room on the seventh floor of the library, is the largest lab, with 30 computers. This lab is sometimes used for larger research classes and it is always used for exams. LEXIS-NEXIS and WESTLAW representatives conduct office hours in Lab 700. The schedule of their office hours will be posted weekly in the Record. They can help you with online research questions.
Lab 760, also on the seventh floor of the library, is equipped with 20 computers. It is often used for research classes.
In order to secure your login name and password, it is important to log out completely so that the next individual who sits at that lab computer is prompted at the login screen to enter their own login name and password. To shutdown properly, prior to leaving any of the computer labs, logout and close all programs utilized, click START (located on tool bar in the bottom left corner of the screen) SHUTDOWN | RESTART.
Q: What is the URL for Chicago-Kent's internal web page?
A: It's http://ck.kentlaw.edu.
Q: What is the website address to get my grades?
A: Go directly to http://ck-info.kentlaw.edu or go to http://ck.kentlaw.edu/ and click on the link labeled Chicago-Kent Student Information System (Online Grades).
Q: What do I do if I can't find my pin number for the online grade system or if my pin number is not working?
A: Send an email to firstname.lastname@example.org.
Student Workers Needed – Technical Support Assistant
The Center for Law and Computers is seeking part-time employees in the Technical Support Help Desk area. This position performs front-line customer service via telephone, email and in person for Chicago-Kent College of Law. The Technical Support Help Desk resides on the 5th floor of the downtown campus.
Working with the Director of Network Services and Technical Support Specialists, the Tech Support Assistant’s duties include operating the Help Desk; retrieving emails, voicemails and memos; gathering background information regarding service requests; tracking and compiling reports of requests; laptop configurations for students; software installations and maintaining the printers in 3 student labs. Knowledge of software/hardware installation and maintenance, basic technical trouble-shooting skills and a very strong focus on providing first-rate customer service is required.
If you are interested in this exciting position, please contact:
Director, Network Services
Chicago-Kent College of Law
Technical Support – Room 525
565 West Adams Street
Chicago, IL 60661