We Are Here For You!
To assure your experience at Chicago-Kent College of Law is a positive one, the Center for Law and Computers is available to assist you with your computer and technical questions and concerns. You can reach a member of our staff by calling (312) 906-5300 (6-5300 house phones) or sending an email to email@example.com.
By now, you should be familiar with your Kent email and network accounts. We ask that you purge all unnecessary messages and files as often as possible from your accounts to help us preserve space on the C-K server. As a reminder, you must delete messages from your "Deleted Messages" folder for them to be permanently removed from the mail server. It is also a good maintenance procedure to delete any unneeded messages in the "Sent" folder.
To select a new password:
· Access Webmail (http://webmail.kentlaw.edu) from your internet browser, (i.e. Internet Explorer)
· Select the option CHANGE PASSWORD
· When prompted, enter your username, password and desired new password when successfully completed, you will receive the message PASSWORD SUCCESSFULLY CHANGED
· Your new password takes effect immediately and will give you access to your email account and network files.
Please feel free to contact Technical Support any time we can be of assistance to you with technical issues:
Technical Support Help Desk Hours of Operation:
Monday-Thursday: 8:30 a.m. - 6:00 p.m.
Friday: 8:30 a.m. - 5:00 p.m.Email: firstname.lastname@example.org
Phone: (312) 906-5300
Fax: (312) 906-5165
The Center for Law and Computers has MS Office 2000 Professional Edition and FrontPage available for purchase at a discounted educational use rate. The disks can be purchased at the Help Desk in Room 525. Each student is allowed to purchase only one copy for the price of $25.50. Please bring your student or other photo ID with you to purchase a set.
The principle printers in the KENTNET system are Hewlett-Packard LaserJet 8000N Printers. There is one printer in each lab 700, 760 and 900 that is set up as the default printer when you sign on in that lab.
Individual Student Printing Accounts
The CLC is in the process of upgrading the print accounting system. A notice will be sent via e-mail and posted to the Web describing how to use the print accounting system once the user interface has been completed. What follows here are the policies that will be implemented when that new system is initiated.
Each student receives 400 pages of printing per semester. Any printing past 400 pages will be charged to your student printing account at 5¢ per page. You must settle your student account with the Bursar's Office before receiving your 400 page allotment for the following semester. Students with outstanding balances will have their Kentnet accounts deactivated until the balance is paid. Graduating students with a delinquent printing balance will not receive their diplomas until the accounts are paid in full.
If you print work for a faculty member, you must print out a detailed balance and have the faculty member sign for their pages. Present the signed balance sheet to the Help Desk in the Center for Law and Computers (Room 525). Your print account will be credited accordingly.
Print jobs that are sent to the Document Center printer (9th floor-library) require payment when picked up.
Please report any problems with printers or printing to the Help Desk by Email: email@example.com or in house phone number 6-5300.
The Email stations located throughout the building are intended to allow students convenient and quick access to Email and the Record. Please be considerate to your fellow students when using these stations. If you want to compose many or long messages, or browse the Internet at length, please use one of the 3 computer labs in the library. Thank you for your cooperation.
As always, it is a good idea to update the virus protection software on your personal computer periodically to catch any new viruses lurking out there in cyberworld. Since we have a volume license to McAfee Virus Scan, each student should have a copy of this software on his/her computer. (It is free to C-K students so...No excuse not to have it!)
As many of you have noticed in the past weeks, instances of computer viruses were becoming more frequent on our systems here at Chicago-Kent. Although the Center for Law and Computers takes a proactive stance in trying to eradicate these viruses by cleaning them as they come through our servers, we cannot protect each individual PC. We are asking that you also be proactive to ensure that your PC does not become infected.
With the latest outbreaks of the Creative.exe (Shockwave) and new Melissa viruses, we want to stress the importance of everybody having the latest virus protection software and updated virus definition (.DAT) files. We'd also like to remind you that regular virus scans of all drives (weekly, if possible) are necessary in order to detect and clean any viruses so they are not sent to friends and/or colleagues.
Chicago-Kent is licensed for and supports McAfee Virus Scan from Network Associates. According to information on their website, there are over 50,000+ viruses out there and the potential for damage is continuous. We here at the Center for Law and Computers want to make sure you have the best possible protection for your PC. Please follow the instructions below to install the latest virus definition updates (.DAT files) for your McAfee software.
FIRST: Check to see that you have a recent version of the virus scanning software on your computer.
You can do this by clicking on the small blue and red "VShield" icon in the lower right corner of your screen with the right mouse button. When you do, a small menu will pop up. Select the "About" choice in this menu by clicking on it once with the left mouse button.
These procedures may force a reboot of your computer. In order to avoid loss of data, close all programs except Outlook before completing any of the following steps.
While signed on to the C-K network, run the update with the following three steps:
Once the "SuperDat" update program starts, click on "Next."
You may be promted to restart your computer.
THIRD: Run a virus scan on your PC.
This will begin the scanning process. It will check all the files on the drive you designated. It may take a few minutes to several hours depending on the speed of your computer and the number of files you have. Your patience will pay off, remember you will be preventing problems in the future.
Note: The above procedures can be used in the future to update your .DAT files.
A great source for additional information about viruses is the Network Associates site:
As always, if you have questions or need additional assistance, please feel free to contact the help desk at (312) 906-5300.
The Student Directory is available online at:
The directory is available only within the building to protect student privacy and includes only those that did not submit a privacy form to the Registrar.
You can also reach the Student Directory by going to Chicago Kent's Internal Web Page and choosing Student Directory under Administrative Resources.
Regular general maintenance of the network is necessary to ensure greater performance, both in terms of speed and the prevention of any serious problems. To achieve these goals, the Center for Law and Computers will periodically take down the network to perform this maintenance. Every attempt is made to schedule maintenance at times that inconvenience the least amount of users.
There are three computer labs in the school, one on the ninth floor and two on the seventh floor all inside the library. The labs feature Pentium II or Pentium III-based machines running Windows 98. Additional Email and basic application machines can be found in the Concourse and Cafeteria areas.
Lab 900 is on the ninth floor of the library at the west end of the building and has 12 computers. Turn left when you enter the library through the ninth floor entrance. The printer for the ninth floor lab is in Room 986, in the corner of the area.
Lab 700, the large, glass-walled room on the seventh floor of the library, is the largest lab, with 30 computers. This lab is sometimes used for larger research classes and it is always used for exams. LEXIS-NEXIS and WESTLAW representatives conduct office hours in Lab 700. The schedule of their office hours will be posted weekly in the Record. They can help you with online research questions.
Lab 760, also on the seventh floor of the library, is equipped with 20 computers. It is often used for research classes.
From time to time, the law school schedules classes or exams in the labs. When this occurs, a sign will be posted outside the door of the lab. Please be considerate and use one of the other labs during these scheduled activities.
If you have any problems getting onto KENTNET from any computer, call the CLC at extension 6-5300 from any black house phone located between the public telephones on every floor.
In order to secure your login name and password, it is important to log out completely. To shutdown properly, prior to leaving any of the computer labs, logout and close all programs---click START (located on tool bar in the bottom left corner of the screen) SHUTDOWN | RESTART. If the system is shutdown successfully, the next individual who sits at that lab computer will be prompted to enter their own login name and password.
Q: What is the URL for Chicago-Kent's internal web page?
Q: What is the website address to get my grades?
A: Go directly to http://ck-info.kentlaw.edu or go to http://ck.kentlaw.edu/ and click on the link labeled Chicago-Kent Student Information System (Online Grades).
Q: What do I do if I can't find my pin number for the online grade system or if my pin number is not working?
A: Send an email to firstname.lastname@example.org.