CLC Main Office
CLC Main Office
To assure your experience at Chicago-Kent College of Law is a positive one, the Center for Law and Computers is available to assist you with your computer and technical questions and concerns. You can reach a member of our staff by calling(312) 906-5300 (6-5300 house phones)
or sending an email to firstname.lastname@example.org.
To assure your experience at Chicago-Kent
College of Law is a positive one, the Center for Law and
Computers is available to assist you with your computer
and technical questions and concerns. You can reach a member
of our staff by calling (312) 906-5300 (6-5300 house phones)
or sending an email to email@example.com.
SofTest registration and download site opens April 22 for Spring 2002 final exams
If you signed up to take one or more exams on computer (either a lab computer or your own laptop);
you MUST read the following information
ExamSoft has identified an error in the version of SofTest released for this semester's exam. The error may prevent you from properly logging back into your computer AFTER you have completed an exam. Please read the following information carefully to see if you may be effected.
Known Errors with Softest
The error in SofTest will manifest itself only if BOTH of the following conditions are met:
You are running Windows 2000 or Windows XP.
You installed SofTest before Friday, April 26th.
If you meet both of these criteria then you are encouraged to go to ExamSoft's Web site to obtain a patch that fixes the problem. Windows 98 and Windows ME users are NOT effected by this problem.
The error in SofTest involves a system setting. It will not harm documents or any other files on your laptop.
Chicago-Kent College of Law uses a special program, SofTest, for taking exams on computers. The advantage of using the SofTest program is that it increases the stability, security, and reliability of the exam taking process. Since adopting SofTest and its predecessor programs, we have experienced very few problems with lost exams or corrupted exam files.
If you are taking an exam on computer, you will write your exam using the word processing program built into SofTest. Please read the appropriate section below, depending on whether you plan to use a lab computer or your own laptop to take the exam. If you are taking the exam on your laptop, please note that you must not only download and install the SofTest program, but must also bring certain necessary hardware components to the exam.
Although the program is simple to use, please spend a few minutes reviewing the online tutorial videos at: http://www.kentlaw.edu/clc/examsoft/softtest.shtml. In addition, you may run the practice version from any lab computer (go to Start, Programs, SofTest; then click on the Practice button on the lower right of the screen).
In order to take exams on your own laptop, you will have to download the SofTest software from the web. Go to http://www.examsoft.com/chicagokentlaw, Exam Takers, then in the Student menu, click on the Download and Registration Process link and follow the directions. This is a new version of SofTest, so if you have a previous version already installed on your computer (even a version from last semester), you MUST uninstall the old version, and download and install the new version. DO NOT CHOSE ANY UPGRADE OPTIONS! See further information below.
Provided below is some important information about downloading and installing the software. The process is somewhat time-consuming, so please do not wait until the last minute. If you have any problems or questions, contact the Help Desk (Room 525; e-mail: HELPDESK; phone: 906-5300).
Please note that you MUST come to the exam with the SofTest program properly installed and configured. This includes fully completing the "registration and qualification" process on ExamSoft's web site. Additionally, you should bring the following hardware components with you:
(1) a power cord
(2) a network card
(3) a network cable
(4) a floppy disk drive
If you do not have the software properly installed, or are missing any necessary equipment, you will be moved to a hand-writing room.
Important Information about Downloading and Installing SofTest:
* In order to guarantee that SofTest will function properly on your computer, Examsoft has implemented a software registration and qualification procedure as part of the SofTest download. YOU MUST COMPLETE THE ENTIRE REGISTRATION/ QUALIFICATION PROCESS OR THE SOFTWARE WILL NOT FUNCTION ON EXAM DAY! Please read on for details.
* You should remove any prior versions of SofTest or other Examsoft software from your computer before trying to install the new version. To do this, click on the Windows Start button à Settings à Control Panel à "Add/Remove Programs," find SofTest and then follow the directions to uninstall it. Reboot your computer before proceeding after you perform this task.
* The process for obtaining and installing SofTest requires a number of steps to be performed online at Examsoft's web site located at http://www.examsoft.com/studpwd.asp. We recommend that you download and print out the instructions for this procedure as well as Examsoft's list of frequently asked questions (FAQ's) at http://www.examsoft.com/faq/faq.htm before you begin. You may also pick up a hard copy of both documents at the Registrar's Office on the second floor or the Help Desk room 525.
* To download the program, you will be required to provide a "Student ID." In the Student ID field, please enter the five-digit exam number previously e-mailed to you by the Registrars Office. This will be your Student ID number throughout the exams on computer testing process.
* We recommend that you complete the entire procedure while connected to the Chicago-Kent network. There are two reasons for this. First, the download portion of the process requires approximately 30-40 minutes to complete over a 56K modem connection. This time can probably be reduced to 10-15 minutes over a "hard wired" Internet connection such as Chicago-Kent's network. Second, it is much easier to complete the registration/qualification procedure if you have a persistent connection to the Internet. If you plug your laptop into the Chicago-Kent network, your Internet connection will simply "be there" as long as you remain physically connected. If you use a dial-up connection, you will have to keep track of when you are connected and when you are not.
* You will be assigned two unique numbers during the registration and qualification procedure; a "Password" and a "Registration Number." WRITE THESE NUMBERS DOWN AND KEEP THEM WITH YOUR CHICAGO-KENT EXAM NUMBER. You will need to refer back to these numbers during the registration/qualification procedure. Computer Center staff may also need these numbers should you need to reinstall SofTest for any reason.
You will receive a final registration confirmation by email containing your student ID, password, institution, and registration number if you completed the registration process successfully. If you do not receive the confirmation email, please stop by room 525 or call the Help Desk (312) 906-5300 for further assistance.
Good Luck to All!
Exams on Computers
Many professors offer students the option to take their exams on a computer instead of handwriting the exam. Students tend to prefer this method because they can type faster than handwrite and also have access to many of the word processing tools available on a computer.
Chicago-Kent requires special testing software called SofTest, which students use to take their exams. Essentially, it is a rudimentary word processor with special features to ensure stability, security and ample backups during the final exam.
If you are taking your final on your own notebook or if you want to have the program on your own computer at home to familiarize yourself with its features, then you need to install the SofTest program to your computer. You may not take your final in any other program. More information about installation will be available on the CLC Record page and at the Help Desk a couple weeks prior to exams, so watch for these notices.
Exams are coming up quickly! Here are a couple of things you should do to prepare your computer for the installation of the exam software:
1. Run SCANDISK on your computer; you can use ScanDisk to check your hard disk for logical and physical errors. ScanDisk can then repair the damaged areas. Start ScanDisk by clicking Start, pointing to Programs, pointing to Accessories, pointing to System Tools, and then clicking ScanDisk. Be sure to select the option for a Thorough scan as opposed to the Standard scan. This may take 30-60 minutes to complete so please allow appropriate time.
2. Run DISK DEFRAGMENTER on your computer; you can use Disk Defragmenter to rearrange files and unused space on your hard disk so that programs run faster. You can also start Disk Defragmenter by clicking Start, pointing to Programs, pointing to Accessories, pointing to System Tools, and then clicking Disk Defragmenter. The program may indicate that your hard drive is not significantly fragmented and does not need to be defragmented. It does not hurt your computer to do this even if you get this message. The more often you defragment your computer, the quicker it takes on a regular basis. NOTE: ALWAYS run ScanDisk on your computer before you run the Disk Defragmenter program.
3. When downloading the SofTest program, be on the Internet at school or from elsewhere with a very fast Internet connection; the file with the SofTest program is approximately 8mb, which could take 1-2 hours over a 28.8 modem, but less than 5 minutes for the Internet connection you get through the school via your Ethernet card.
4. Use Internet Explorer to connect to ExamSoft’s web site to download the installation files for SofTest. ExamSoft requires that you use a version of Internet Explorer 4.0 or greater to download their software. NOTE: Windows 98 or above provides a sufficient version of Internet Explorer to download the software.
More information is available online at the CLC main page under computing information
Help secure our network and your files by logging off your computer when you are away from your workstation. This announcement is pertinent for stations in unlocked rooms or common areas. Logging off limits access to shared folders, email and or printing accounts.
Failure to not log off can jeopardize your privacy by allowing others to view, alter, or send emails and files under your name and identity.
word about MS Windows XP
On October 25th,
Microsoft released the newest version of their Windows operating
system called Windows XP. This new operating system comes
in two distinct editions: Windows XP Home Edition and Windows
XP Professional. Please be aware that while Windows XP Home
Edition can connect to the Internet, it can not in any way
be made to connect to corporate networks such as the Chicago-Kent
LAN. A computer running the Home Edition of Windows
XP will not be able to access network printers, network
drives such as H: home directories, and e-mail via Microsoft
It is for these
reasons that the Center for Law and Computers recommends
that anyone purchasing a new machine positively confirm
the operating system with their vendor. Computers that are
available only with Windows XP pre-installed should only
be purchased if it is Windows XP Professional, NOT Windows
XP Home Edition.
Windows 98 and
Windows 2000 Professional continue to be fully compatible
with the Chicago-Kent network.
As always, please
feel free to contact the CLC Help Desk if you have any questions
Email and Network Accounts:
email account is setup for you. Your username will be your
first initial and last name, no punctuation or spaces (i.e.
Jane Student = jstudent) and your initial password will
be the last six digits of your Social Security Number, no
punctuation or spaces (i.e. 999999).
Email Service Available Through IIT Main Campus
By being an alumnus
of Illinois Institute of Technology, Chicago-Kent Law School
it is our pleasure to offer you free (iit.edu) email service.
Your account is already created and all you need to do is
activate it by logging on to the web access link below,
typing in your current C-K user name, and then typing in
the last 6 digits of your Social Security Number as your
Web access: http://alum.iit.edu/mail/main
as C-K username)
(Last 6 digits of SSN)
and instructions for saving and forwarding kentlaw.edu email
can be found at: http://www.kentlaw.edu/clc/email/FreeEmail.htm
If you have additional
questions, please feel free to contact the helpdesk at (312)
906-5300 or stop by the C-K downtown campus and visit us
in room 525.
files on Network
The Center for
Law and Computers provides access to the Network for Chicago-Kent
students, faculty, and staff in support of the educational
mission of the university. In recent months we have noticed
an increase in the amount of personal storage space being
consumed on our network. As we continue to maintain and
scan the network drives we are noticing numerous occurrences
of non-educational types of materials (i.e., MP3, .wav,
.mov, .avi). We understand that there are occasions when
storing these types of files on the network for educational
use is legitimate.
As you may well be aware, the recent court decisions potentially
makes us liable if members of our community engage in infringing
activity. As a reminder to all students, a portion of the
IIT Computer Use Policy states, "Network users must
abide by the terms of all software licensing agreements
and copyright laws, and may not make copies of or make available
on the network copyrighted material, unless permitted by
a license. Network users must not perform acts which are
deliberately wasteful of computing resources or which unfairly
monopolize resources to the exclusion of others..."
The complete Computer User Policy can be found at:
When you save and store large music, image, video, or other
types of non-educational related material on the network
it increases the time it takes for system backups and virus
scanning; the large downloads also consume unnecessary bandwidth.
Please be considerate of your colleagues and remove or transfer
to your laptop ALL files in violation. If files
are not removed, the Center for Law and Computers is authorized
by the administration to permanently remove them for you.
We ask that you purge all unnecessary
messages and files as often as possible from your network
and email accounts to help us preserve space on the C-K
server. As a reminder, in Outlook mail, you must delete
messages from your "Deleted Messages" folder for
them to be permanently removed from the mail server. It
is also a good maintenance procedure to delete any unneeded
messages in the "Sent" folder.
To select a new password:
Webmail (http://webmail.kentlaw.edu) from your Internet browser, (i.e. Internet Explorer)
· Select the
option CHANGE PASSWORD
· When prompted,
enter your username, password and desired new password when
successfully completed, you will receive the message PASSWORD
· Your new password
takes effect immediately and will give you access to your
email account and network files.
is one of the most important principles of network and e-mail
security. Chicago-Kent College of Law provides access to
network and electronic mail resources to its students, faculty,
and staff, in support of the University's mission of teaching,
research, and public service. Passwords are assigned for
access to both of these resources to authenticate a user's
identity, to protect network users, and to provide security.
will be provided, and existing passwords will be reset,
only when the identity of the requester can be clearly established.
- Under no circumstances
will new or existing passwords be revealed by telephone.
- The Center
for Law and Computers staff will be pleased to handle
requests made in one of the following ways:
may be made in person at the Help Desk, room 525.
Photo identification is required.
may be faxed to Center for Law and Computers at (312)
906- 5165. The fax must include photo identification
If you have questions or need additional assistance, please contact the Help Desk at (312) 906-5300
Office (Help Desk): Room 525
Technical Support Help Desk Hours
Monday-Thursday: 8:30 a.m. - 6:00 p.m.
Friday: 8:30 a.m. - 5:00 p.m.
Phone: (312) 906-5300
Fax: (312) 906-5165
Obtaining Microsoft Office 2000 Professional Edition and FrontPage:
The Center for Law and Computers has
MS Office 2000 Professional Edition and FrontPage available
for purchase at a discounted educational use rate. The disks
can be purchased at the Help Desk in Room 525. Each student
is allowed to purchase only one copy for the
price of $25.50. Please bring your student or other photo
ID with you to purchase a set.
The Center for Law and
Computers has implemented print accounting software which
allows you to:
1. Send print
jobs to queue -- This feature allows you to send print jobs
to the print station at the front of each lab where they
are held in queue until you release them. In addition, you
are able to send multiple print jobs to the queue and they
are held until you release them at the print station.
2. You are able
to check the balance of your print account -- This feature
allows you to look at the number of copies you have remaining
for the term (note: each student is allotted 400 pages per
semester; additional pages beyond the 400 are billed at
$.05 per page)
Your 400 page
limit is reset at the beginning of each semester.
- Make sure
you have sent your print job to the print station by confirming
that your username is shown in the Select Print job username
- Double click
your username with the mouse to bring up network password
- Enter your
NETWORK PASSWORD. Highlight job(s) to print and click
the PRINT button on the top left of the program window.
release station will release all print jobs sent under your
username. When your print jobs are listed you have the opportunity
to delete them before actually sending them to print.
- The printer
may take a few minutes to warm up if not recently used.
- You can check
your page balance at the workstation you are logged on
to by double clicking on the dollar sign icon ( $ )
on the bottom right of your screen.
- After clicking
this icon you will see a balance screen.
- If the printer
says toner low and the "READY" button is not
lit, push the "GO" button so it is lit to continue
to print. E-mail helpdesk ONLY when your print job becomes
faded. You will be credited for any pages printed light
due to low toner.
you have questions, please email HELPDESK@kentlaw.edu or call 906-5300.
The principle printers in the KENTNET
system are Hewlett-Packard LaserJet 8000N Printers. There
is one printer in each lab 700, 760 and 900 that is set
up as the default printer when you sign on in that lab.
Individual Student Printing Accounts:
Each student receives 400 pages of printing
per semester. Any printing past 400 pages will be charged
to your student printing account at 5¢ per page. You must
settle your student account with the Bursar's Office
before receiving your 400 page allotment for the following
semester. Students with outstanding balances will have their
Kentnet accounts deactivated until the balance is paid.
Graduating students with a delinquent printing balance will
not receive their diplomas until the accounts are paid
If you print work for a faculty member,
you must print out a detailed balance and have the faculty
member sign for their pages. Present the signed balance
sheet to the Help Desk in the Center for Law and Computers
(Room 525). Your print account will be credited accordingly.
Print jobs that are sent to the Document
Center printer (9th floor-library) require payment when
Please report any problems with printers
or printing to the Help Desk by Email: firstname.lastname@example.org
or in house phone number 6-5300.
The Email stations located throughout
the building are intended to allow students convenient and
quick access to Email and the Record. Please be considerate
to your fellow students when using these stations. If you
want to compose many or long messages, or browse the Internet
at length, please use one of the 3 computer labs in the
library. Thank you for your cooperation.
Note: the latest DAT file as of 5/6/02 - is
It Is Critical to Update Your Virus
Detection Software Regularly:
As always, it is a good idea to update
the virus protection software on your personal computer
periodically to catch any new viruses lurking out there
in cyber world Since we have a volume license to McAfee
Virus Scan, each student, faculty and staff should have
a copy of this software on his/her computer. (It is free
to C-K students so...No excuse not to have it!)
The Center for Law and Computers takes
a proactive stance in trying to eradicate viruses by cleaning
them as they come through our servers, we cannot protect
each individual PC. We are asking that you also be proactive
to ensure that your PC does not become infected.
Because there are new virus outbreaks
DAILY, we want to stress the importance of having the latest
virus protection software and updated virus definition (.DAT)
files. We'd also like to remind you that regular virus scans
of all drives (weekly, if possible) are necessary in order
to detect and clean any viruses so they are not sent to
friends and/or colleagues.
Chicago-Kent is licensed for and supports
McAfee Virus Scan from Network Associates. According to
information on their web site, there are over 50,000+ viruses
out there and the potential for damage is continuous. We
here at the Center for Law and Computers want to make sure
you have the best possible protection for your PC. Please
follow the manual instructions below to install the latest
virus definition updates (.DAT files) for your McAfee software.
Check to see that you have a recent version of the virus
scanning software on your computer.
You can do this by clicking on the small
blue and red "VShield" icon in the lower right
corner of your screen with the right mouse button. When
you do, a small menu will pop up. Select the "About"
choice in this menu by clicking on it once with the left
After clicking "About" you will get a box that displays several numbers. There are two important numbers that you should be concerned with. The first number is in boldface and located next to the phrase "McAfee Virus Scan" toward the top of the box's gray area. This number tells you what version of the Virus Scan product or "engine" you are running. You should be running some version of 4.x. Any version of 3.x is too old and should be updated to a later version, please call the Help Desk to schedule an update. The second number you should be concerned with in the "About" box is the number next to the phrase "Virus definitions." The last four digits of this number tell you the version of the ".DAT" you are running. As an example, the picture below is from a PC that is running version 4.0.3 of the Virus Scan product (engine) and version 4200 of the virus definitions (.DAT files).
SECOND: Install the
latest virus definition updates on your computer.
These procedures may
force a reboot of your computer. In order to avoid loss
of data, close all programs except Outlook before completing
any of the following steps.
While signed on to the C-K network,
run the update with the following three steps:
on the Windows "Start Menu" in the lower left
hand side of your screen.
- Click on "Run" in the Start
- In the space next to the word "Open:"
enter the following text,
a lower case "el" n k not an upper case "eye"
Once the "SuperDat" update
program starts, click on "Next."
You may be prompted to restart your
Run a virus scan on your PC.
- Click on the "Start Menu"
- Click on "Programs.
- Click on "Network Associates"
or " McAfee Virus Scan."
- Drop down to "Virus Scan.
- A window will open that gives you
options to run a virus scan on your drives.
- Click on "Where & What"
- Make sure "Include subfolders"
box is checked and click the radio button next to "All
- Click on "Action" tab.
- Click on down arrow and select "Clean
infected files automatically.
- Click "Scan now."
This will begin the scanning process.
It will check all the files on the drive you designated.
It may take a few minutes to several hours depending on
the speed of your computer and the number of files you have.
Your patience will pay off, remember you will be preventing
problems in the future.
Note: The above procedures can be used
in the future to update your .DAT files.
A great source for additional information
about viruses is the Network Associates site:
As always, if you have questions or
need additional assistance, please feel free to contact
the help desk at (312) 906-5300.
Lab 900 is on the ninth floor of the
library at the west end of the building and has 12 computers.
Turn left when you enter the library through the ninth floor
entrance. The printer for the ninth floor lab is in Room
986, in the corner of the area.
Lab 700, the large, glass-walled room
on the seventh floor of the library, is the largest lab,
with 30 computers. This lab is sometimes used for larger
research classes and it is always used for exams. LEXIS-NEXIS
and WESTLAW representatives conduct office hours in Lab
700. The schedule of their office hours will be posted weekly
in the Record. They can help you with online research questions.
Lab 760, also on the seventh floor of
the library, is equipped with 20 computers. It is often
used for research classes.
From time to time, the law school schedules classes or exams
in the labs. When this occurs, a sign will be posted outside
the door of the lab. Please be considerate and use one of
the other labs during these scheduled activities.
If you have any problems getting onto KENTNET from any computer,
call the CLC at extension 6-5300 from any black house phone
located between the public telephones on every floor.
and Proper Shutdown of Lab Computers
In order to secure your login name and password, it is important to log out completely. Prior to leaving any of the computer labs, logout and close all programs to do this---click START (located on tool bar in the bottom left corner of the screen) Logoff . A box will appear confirming your logoff. If the system is successfully, the next individual who sits at that lab computer will be prompted to enter his or her own login name and password.