|
To assure your experience
at Chicago-Kent College of Law is a positive one,
the Center for Law and Computers is available to
assist you with your computer and technical questions
and concerns. You can reach a member of our staff
by calling (312) 906-5300 (6-5300 house phones)
or sending an email to helpdesk@kentlaw.edu. We
are located in suite 540 if you would like to stop
by our offices.
|
|
FAQs
and Help Links
|
|
|
|
|
|
|
|
|
|
|
|
|
Welcome
New Students!
The Center for Law and Computers extends
sincere congratulations and welcomes you to Chicago-Kent
College of Law! To support you in your study of law, the
Center provides assistance to students in using computer
technology. We help you begin your semester by offering
2 sessions, Laptop Configuration and Introduction to Chicago-Kent
Technology Resources Training during orientation. You
should have already received the orientation schedule
from the Admission's office. If you are unable to attend
one of the Laptop Configuration sessions (for those of
you who own a laptop) or the C-K Technology Resources
Training session during your scheduled time, please contact
the Helpdesk at (312) 906-5300 or email helpdesk@kentlaw.edu
to make arrangements for laptop configuration and/or to
have questions answered that you may have about Chicago-Kent
College of Law technology.
Spring
and Summer Printing Account Balances are Now PAST DUE
This is a reminder
as posted in previous messages to, C-K Tech Guide and
The Record:
Each student receives 400 pages of printing per semester.
Any printing over 400 pages will be charged to your student
printing account at .05 per page. You must settle your
student account with the Chicago-Kent Bursar's Office
before receiving your 400 pages allotment for the following
semester.
Students with outstanding balances will
have their Kentnet accounts deactivated until the balance
is paid.
Graduated students with a delinquent printing
balance will not receive their diplomas or be certified
to the Illinois Bar Examiners until the accounts are paid
in full.
Please stop by or mail a check to the Downtown
Campus Bursar address listed below to settle your account.
Also indicate on the check that payment is for settlement
of your student printing account.
Downtown Campus Bursar
565 W. Adams Room 290
Chicago, Illinois 60661-3691
If you have any questions about your print
accounting balance or charges, please email the "HELPDESK"
at helpdesk@kentlaw.edu; stop by our office, suite 540,
during our normal business hours, or call us at 906-5300.
Student
Organization Web page training sessions scheduled for
week of September 9.
The Center for Law and Computers provides
Web Page training for members of student organizations.
This year, training sessions will be offered on:
Tuesday, September 10, noon to 1:30 p.m.
Wednesday, September 11, 3:00 to 4:30 p.m.
Thursday, September 12, 5:00 to 6:30 p.m.
You must sign up for one of the training
sessions above by e-mailing HELPDESK@kentlaw.edu or calling
906-5300.
Student Organization
members who update Web Pages must register and obtain
a username and password prior to the training sessions.
All students attending these sessions must
have a valid WEB login username and password (it is different
from your C-K username and password) prior to attending
the session. If you do not currently have a WEB username
and password, you may contact the Center for Law and Computers
team member, Larry Adamiec at (312) 906-5301 and he will
assist you.
Technology
Guides available at the Helpdesk.
The Center for Law
and Computers provides a resourceful Technolgy Guide which
has information about email, network accounts, printing,
virus scanning etc. It
Please stop by the
Helpdesk in room 540 to pick up your copy if you do not
have one.
Student
Directory and Photo Information.
Students' local addresses and telephone
numbers are published in a Student Directory. If a student
does not want his/her name, address, or phone number published,
the student must complete a privacy form available in
the Registrar's office or fill the privacy forms on-line
at http://webmail.kentlaw.edu/exchange/logon.asp.
Computer
Help Desk has moved to Suite 540
The Help Desk is now located
in Rm 540. Stop in and visit us in our new
location.
A
word about Recent Viruses, Worms and Trojans.
McAfee is our Virus scanning application
that is used throughout Chicago-Kent. According to McAfee’s
web site there are more then 62,000 virus threats that
exist and new ones are found everyday. Viruses and backdoor
Trojans can cause major disruptions and financial loss.
The “Melissa, I love You, Goner, Code Red” and many others
have impacted many organizations to the point that even
Microsoft had to turn off their e-mail systems until the
virus could be contained. The newer forms of viruses (Backdoor
Trojans) are even more devastating by actually giving
someone else complete control of your computer and access
to all the information stored on them.
There are things that you can do to protect
your computer. You can protect yourself by running a full
virus scan of all the files on your computer periodically.
Ensuring that you have the latest updates from the vendor.
Avoid programs from unknown sources (Internet and Email).
Never open or double-click on an attachment that is from
and unknown recipient.
The Center for Law and Computers posts Virus
Updates to your computer desktop as they are released
from the vendor or you can access them directly from McAfee’s
web site when connected to the internet through the virus
application. An ounce of protection will go a long way
in ensuring that your documents and computer are virus
free.
Note:
the latest
DAT file as of 08/09/02 - is
Computer
Specifications
The
Center for Law and Computers Computer Specifications |
RECOMMENDED
COMPUTER SPECIFICATIONS:
Pentium IV (or Pentium III equivalent) 800 or up
MHz processor
2 PC Card/Card Bus Slots: network card (notebook
only)
512MB RAM
20GB or greater Hard Drive
3.5" Floppy Drive
CD-ROM Drive or DVD-ROM Drive
10/100 Ethernet Card (notebook only)
Windows 2000 PROFESSIONAL, XP PROFESSIONAL
*NOTE*
Windows XP home edition will not work with
our network
56K modem
Sound Card to support RealPlayer (or RealPlayer
equivalent) feed
17" monitor with .28mm dot pitch (desktop only)
12" Active Matrix or TFT display (notebook
only)
|
MINIMUM
REQUIRED COMPUTER SPECIFICATIONS:
Pentium III (or Pentium II equivalent) 500 or up
MHz processor
Available PC Card/Card Bus Slots: network card (notebook
only)
256MB RAM
10GB or up Hard Drive
3.5" Floppy Drive
CD-ROM Drive
10/100 Ethernet Card (notebook only)
Windows 98
56K modem
Sound Card to support RealPlayer (or RealPlayer
equivalent) feed
14" or 15" color monitor .28mm dot pitch
(desktop only)
If
you have a computer that nearly meets the minimum
requirements and is extremely costly to upgrade,
please call the Center for Law and Computers at
(312) 906-5300, so that we can assist you in determining
the best solution for both short and long-term needs.
|
A
Word About Microsoft Operating Systems
Beginning
with Windows ME in calendar year 2000, Microsoft
began implementing a strategy of tailoring certain
versions of their Windows operating systems specifically
toward consumer markets. Windows ME and certain
future versions of the Windows operating system
include multimedia and "ease of use" features
that are designed to make the use of a Windows based
computer a more engaging experience in the home.
While
this may sound enticing, it is important to realize
that the "consumer" versions of Windows
are not designed to exist in a corporate network
environment like that at Chicago-Kent. In fact,
the "consumer" version of Microsoft's
latest operating system, Windows XP Home Edition,
does not include any capability to connect to corporate
networks.
So where does this leave you? At the time of these
specifications writing, the Center for Law and Computers
recommends Windows 2000 Professional or Windows
XP Professional (Professional being the KEY word
here) as the best all-around operating systems for
new notebook computer purchases. If neither is available,
then Windows 98 would be the next best choice followed
by Windows ME as a last option. For students who
already own a notebook, any edition of Windows 98
along with Windows 2000 Professional and XP Professional
can be configured to connect to the Chicago-Kent
network. Existing Windows ME notebooks can be configured
to connect to the network through some additional
work by computer support staff. Desktop users are
encouraged to remain with the operating system that
is presently on their PC.
If you have any questions regarding these computer
specifications or anything about computers at Chicago-Kent,
please do not hesitate to contact the Center for
Law and Computers by calling (312) 906-5300 or emailing
helpdesk@kentlaw.edu.
|
|
A
word about MS Windows XP
On October 25th,
Microsoft released the newest version of their Windows operating
system called Windows XP. This new operating system comes
in two distinct editions: Windows XP Home Edition and Windows
XP Professional. Please be aware that while Windows XP Home
Edition can connect to the Internet, it can not in any way
be made to connect to corporate networks such as the Chicago-Kent
LAN. A computer running the Home Edition of Windows
XP will not be able to access network printers, network
drives such as H: home directories, and e-mail via Microsoft
Outlook.
It is for these
reasons that the Center for Law and Computers recommends
that anyone purchasing a new machine positively confirm
the operating system with their vendor. Computers that are
available only with Windows XP pre-installed should only
be purchased if it is Windows XP Professional, NOT Windows
XP Home Edition.
Windows 98 and
Windows 2000 Professional continue to be fully compatible
with the Chicago-Kent network.
As always, please
feel free to contact the CLC Help Desk if you have any questions
or concerns.
Email
and Network Accounts:
A Chicago-Kent
email account is setup for you. Your username will be your
first initial and last name, no punctuation or spaces (i.e.
Jane Student = jstudent) and your initial password will
be the last six digits of your Social Security Number, no
punctuation or spaces (i.e. 999999).
Remove
unnecessary files on Network
The Center for
Law and Computers provides access to the Network for Chicago-Kent
students, faculty, and staff in support of the educational
mission of the university. In recent months we have noticed
an increase in the amount of personal storage space being
consumed on our network. As we continue to maintain and
scan the network drives we are noticing numerous occurrences
of non-educational types of materials (i.e., MP3, .wav,
.mov, .avi). We understand that there are occasions when
storing these types of files on the network for educational
use is legitimate.
As you may well be aware, the recent court decisions potentially
makes us liable if members of our community engage in infringing
activity. As a reminder to all students, a portion of the
IIT Computer Use Policy states, "Network users must
abide by the terms of all software licensing agreements
and copyright laws, and may not make copies of or make available
on the network copyrighted material, unless permitted by
a license. Network users must not perform acts which are
deliberately wasteful of computing resources or which unfairly
monopolize resources to the exclusion of others..."
The complete Computer User Policy can be found at:
http://cns.iit.edu/html/policies/PCompUse.html
When you save and store large music, image, video, or other
types of non-educational related material on the network
it increases the time it takes for system backups and virus
scanning; the large downloads also consume unnecessary bandwidth.
Please be considerate of your colleagues and remove or transfer
to your laptop ALL files in violation. If files
are not removed, the Center for Law and Computers is authorized
by the administration to permanently remove them for you.
We ask that you purge all unnecessary
messages and files as often as possible from your network
and email accounts to help us preserve space on the C-K
server. As a reminder, in Outlook mail, you must delete
messages from your "Deleted Messages" folder for
them to be permanently removed from the mail server. It
is also a good maintenance procedure to delete any unneeded
messages in the "Sent" folder.
Changing
Your Password:
To select a new password:
Access
Webmail (http://webmail.kentlaw.edu)
from your Internet browser, (i.e.
Internet Explorer)
Select the option CHANGE
PASSWORD
When prompted, enter your username, password
and desired new password when successfully completed, you
will receive the message PASSWORD SUCCESSFULLY
CHANGED
Your new password takes effect immediately
and will give you access to your email account and network
files.
Password
Security:
Password protection
is one of the most important principles of network and e-mail
security. Chicago-Kent College of Law provides access to
network and electronic mail resources to its students, faculty,
and staff, in support of the University's mission of teaching,
research, and public service. Passwords are assigned for
access to both of these resources to authenticate a user's
identity, to protect network users, and to provide security.
New passwords
will be provided, and existing passwords will be reset,
only when the identity of the requester can be clearly established.
- Under no circumstances
will new or existing passwords be revealed by telephone.
- The Center
for Law and Computers staff will be pleased to handle
requests made in one of the following ways:
1. Requests
may be made in person at the Help Desk, room 540.
Photo identification is required.
2. Requests
may be faxed to Center for Law and Computers at (312)
906- 5165. The fax must include photo identification
and signature.
If you have questions
or need additional assistance, please contact the Help Desk
at (312) 906-5300
CLC Main
Office (Help Desk): Room 540
Technical Support Help Desk Hours
of Operation:
Monday-Thursday: 8:30 a.m. - 6:00 p.m.
Friday: 8:30 a.m. - 5:00 p.m.
Email: helpdesk@kentlaw.edu
Phone: (312) 906-5300
Fax: (312) 906-5165
Obtaining
Microsoft Office 2000 Professional Edition and FrontPage:
The Center for Law and Computers has
MS Office 2000 Professional Edition and FrontPage available
for purchase at a discounted educational use rate. The disks
can be purchased at the Help Desk in Room 540. Each student
is allowed to purchase only one copy for the
price of $25.50. Please bring your student or other photo
ID with you to purchase a set.
Printing
on KENTNET
The Center for Law and
Computers has implemented print accounting software which
allows you to:
1. Send print
jobs to queue -- This feature allows you to send print jobs
to the print station at the front of each lab where they
are held in queue until you release them. In addition, you
are able to send multiple print jobs to the queue and they
are held until you release them at the print station.
2. You are able
to check the balance of your print account -- This feature
allows you to look at the number of copies you have remaining
for the term (note: each student is allotted 400 pages per
semester; additional pages beyond the 400 are billed at
$.05 per page)
Your 400 page
limit is reset at the beginning of each semester.
PRINTING
INSTRUCTIONS:
- Make sure
you have sent your print job to the print station by confirming
that your username is shown in the Select Print job username
dialogue box.
- Double click
your username with the mouse to bring up network password
entry box.
- Enter your
NETWORK PASSWORD. Highlight job(s) to print and click
the PRINT button on the top left of the program window.
The
release station will release all print jobs sent under your
username. When your print jobs are listed you have the opportunity
to delete them before actually sending them to print.
NOTES:
- The printer
may take a few minutes to warm up if not recently used.
- You can check
your page balance at the workstation you are logged on
to by double clicking on the dollar sign icon ( $ )
on the bottom right of your screen.
- After clicking
this icon you will see a balance screen.
- If the printer
says toner low and the "READY" button is not
lit, push the "GO" button so it is lit to continue
to print. E-mail helpdesk ONLY when your print job becomes
faded. You will be credited for any pages printed light
due to low toner.
If
you have questions, please email HELPDESK@kentlaw.edu
or call 906-5300.
The principle printers in the KENTNET
system are Hewlett-Packard LaserJet 8000N Printers. There
is one printer in each lab 700, 760 and 900 that is set
up as the default printer when you sign on in that lab.
Individual Student Printing Accounts:
Each student receives 400 pages of printing
per semester. Any printing past 400 pages will be charged
to your student printing account at .05 per page. You must
settle your student account with the Bursar's Office
before receiving your 400 page allotment for the following
semester. Students with outstanding balances will have their
Kentnet accounts deactivated until the balance is paid.
Graduating students with a delinquent printing balance will
not receive their diplomas until the accounts are paid
in full.
If you print work for a faculty member,
you must print out a detailed balance and have the faculty
member sign for their pages. Present the signed balance
sheet to the Help Desk in the Center for Law and Computers
(Room 540). Your print account will be credited accordingly.
Print jobs that are sent to the Document
Center printer (9th floor-library) require payment when
picked up.
Please report any problems with printers
or printing to the Help Desk by Email: helpdesk@kentlaw.edu
or in house phone number 6-5300.
Virus
Scanning Instructions
It Is Critical to Update Your Virus Detection Software
Regularly:
As always, it is a good idea to update
the virus protection software on your personal computer
periodically to catch any new viruses lurking out there
in cyber world Since we have a volume license to McAfee
Virus Scan, each student, faculty and staff should have
a copy of this software on his/her computer. (It is free
to C-K students so...No excuse not to have it!)
The Center for Law and Computers takes
a proactive stance in trying to eradicate viruses by cleaning
them as they come through our servers, we cannot protect
each individual PC. We are asking that you also be proactive
to ensure that your PC does not become infected.
Because there are new virus outbreaks
DAILY, we want to stress the importance of having the latest
virus protection software and updated virus definition (.DAT)
files. We'd also like to remind you that regular virus scans
of all drives (weekly, if possible) are necessary in order
to detect and clean any viruses so they are not sent to
friends and/or colleagues.
Chicago-Kent is licensed for and supports
McAfee Virus Scan from Network Associates. According to
information on their web site, there are over 50,000+ viruses
out there and the potential for damage is continuous. We
here at the Center for Law and Computers want to make sure
you have the best possible protection for your PC. Please
follow the manual instructions below to install the latest
virus definition updates (.DAT files) for your McAfee software.
Manual
Instructions:
FIRST:
Check to see that you have a recent version of the virus
scanning software on your computer.
You can do this by clicking on the small
blue and red "VShield" icon in the lower right
corner of your screen with the right mouse button. When
you do, a small menu will pop up. Select the "About"
choice in this menu by clicking on it once with the left
mouse button.
After clicking "About" you will get a box that
displays several numbers. There are two important numbers
that you should be concerned with. The first number is in
boldface and located next to the phrase "McAfee Virus
Scan" toward the top of the box's gray area. This number
tells you what version of the Virus Scan product or "engine"
you are running. You should be running some version of 4.x.
Any version of 3.x is too old and should be updated to a
later version, please call the Help Desk to schedule an
update. The second number you should be concerned with in
the "About" box is the number next to the phrase
"Virus definitions." The last four digits of this
number tell you the version of the ".DAT" you
are running. As an example, the picture below is from a
PC that is running version 4.0.3 of the Virus Scan product
(engine) and version 4115 of the virus definitions (.DAT
files).
SECOND: Install the
latest virus definition updates on your computer.
Warning
These procedures may
force a reboot of your computer. In order to avoid loss
of data, close all programs except Outlook before completing
any of the following steps.
While signed on to the C-K network,
run the update with the following three steps:
- Find the icon called "virus
updates" on your desktop
- Double click the icon a box will
appear as seen below
- Double click on the "globe"
that will begin with the letters sdat
- Another box will appear that will
guide you through the update process
Or
you can update the dat by following steps below
- Click on "Run" in the Start
Menu
- Click on the Windows "Start
Menu" in the lower left hand side of your screen.
- Click on "Run" in the Start
Menu.
- In the space next to the word "Open:"
enter the following text,
P:\Virus\Network\SDAT-Latest.lnk
(that's
a lower case "el" n k not an upper case "eye"
n k)
OR
- While signed
on to the C-K network, run the update with the following
three steps:
- Double Click
on the folder named VirusUpdates located on your Desktop.
- Double Click
on the file sdatXXXX.exe. Where XXXX is the number of
the dat file.
Once the "SuperDat" update
program starts, click on "Next."
You may be prompted to restart your
computer.
THIRD:
Run a virus scan on your PC.
- Click on the "Start Menu"
button.
- Click on "Programs.
- Click on "Network Associates"
or " McAfee Virus Scan."
- Drop down to "Virus Scan.
- A window will open that gives you
options to run a virus scan on your drives.
- Click on "Where & What"
tab.
- Make sure "Include subfolders"
box is checked and click the radio button next to "All
files."
- Click on "Action" tab.
- Click on down arrow and select "Clean
infected files automatically.
- Click "Scan now."
This will begin the scanning process.
It will check all the files on the drive you designated.
It may take a few minutes to several hours depending on
the speed of your computer and the number of files you have.
Your patience will pay off, remember you will be preventing
problems in the future.
Note: The above procedures can be used
in the future to update your .DAT files.
A great source for additional information
about viruses is the Network Associates site:
http://www.mcafeeb2b.com/avert/default.asp
As always, if you have questions or
need additional assistance, please feel free to contact
the help desk at (312) 906-5300.
Email Stations:
The Email stations located throughout
the building are intended to allow students convenient and
quick access to Email and the Record. Please be considerate
to your fellow students when using these stations. If you
want to compose many or long messages, or browse the Internet
at length, please use one of the 3 computer labs in the
library. Thank you for your cooperation.
Computer Labs
Lab 900 is on the ninth floor of the
library at the west end of the building and has 12 computers.
Turn left when you enter the library through the ninth floor
entrance. The printer for the ninth floor lab is in Room
986, in the corner of the area.
Lab 700, the large, glass-walled room
on the seventh floor of the library, is the largest lab,
with 30 computers. This lab is sometimes used for larger
research classes and it is always used for exams. LEXIS-NEXIS
and WESTLAW representatives conduct office hours in Lab
700. The schedule of their office hours will be posted weekly
in the Record. They can help you with online research questions.
Lab 760, also on the seventh floor of
the library, is equipped with 20 computers. It is often
used for research classes.
From time to time, the law school schedules
classes or exams in the labs. When this occurs, a sign will
be posted outside the door of the lab. Please be considerate
and use one of the other labs during these scheduled activities.
If you have any problems getting onto
KENTNET from any computer, call the CLC at extension 6-5300
from any black house phone located between the public telephones
on every floor.
Security
and Proper Shutdown of Lab Computers
In order to secure your login name and
password, it is important to log out completely. Prior to
leaving any of the computer labs, logout and close all programs
to do this---click START (located on tool bar in the bottom
left corner of the screen) Logoff . A box will appear confirming
your logoff. If the system is successfully, the next individual
who sits at that lab computer will be prompted to enter
his or her own login name and password.
|