To assure your experience
at Chicago-Kent College of Law is a positive one,
the Center for Law and Computers is available to
assist you with your computer and technical questions
and concerns. You can reach a member of our staff
by calling (312) 906-5300 (6-5300 house phones)
or sending an email to firstname.lastname@example.org. We
are located in suite 540 if you would like to stop
by our offices.
for Exams on Computers.
Exams are coming up quickly!
Here are a couple of things you should do to prepare your
computer for the installation of the exam software:
1. Run SCANDISK on
your computer; you can use ScanDisk to check your hard
disk for logical and physical errors. ScanDisk can then
repair the damaged areas. Start ScanDisk by clicking Start,
pointing to Programs, pointing to Accessories, pointing
to System Tools, and then clicking ScanDisk. Be sure to
select the option for a Thorough scan as opposed to the
Standard scan. This may take 30-60 minutes to complete
so please allow appropriate time.
2. Run DISK DEFRAGMENTER
on your computer; you can use Disk Defragmenter to rearrange
files and unused space on your hard disk so that programs
run faster. You can also start Disk Defragmenter by clicking
Start, pointing to Programs, pointing to Accessories,
pointing to System Tools, and then clicking Disk Defragmenter.
The program may indicate that your hard drive is not significantly
fragmented and does not need to be defragmented. It does
not hurt your computer to do this even if you get this
message. The more often you defragment your computer,
the quicker it takes on a regular basis. NOTE:
ALWAYS run ScanDisk on your computer
before you run the Disk Defragmenter program.
3. When downloading the SofTest program, you must be logged
into the Chicago Kent Network.
4. Use Internet Explorer to connect to ExamSoft's web
site to download the installation files for SofTest. ExamSoft
requires that you use a version of Internet Explorer 5.0
or greater to download their software. NOTE:
Windows 98 or above provides
a sufficient version of Internet Explorer to download
It is recommended
that users with windows 2000/xp install the service packs
and security patches provided by microsoft.
To ensure that
your system has the service packs and security updates
visit the microsoft website by opening the Internet Explorer,
click-Tools-Windows Updates. Read the instructions and
On this page you
will find critical updates, Windows updates and driver
updates. Note you only need
to perform the Critical Updates.
Click on critical updates
which will then pull all the service packs and patches
required on your computer. Click the review and install
link and proceed with the directions.
DO NOT DOWNLOAD THE SERVICE PACKS AND PATCHES IF YOU ARE
If you need assistance please
visit the helpdesk in
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Instructions for ExamSoft.
and download site opens November 20 for Fall 2002 final
If you signed up to take one
or more exams on computer (either a lab computer or your
You MUST read the following information
Chicago-Kent College of Law uses a special program, SofTest,
for taking exams on computers. The advantage of using
the SofTest program is that it increases the stability,
security, and reliability of the exam taking process.
Since adopting SofTest and its predecessor programs, we
have experienced very few problems with lost exams or
corrupted exam files.
If you are taking an exam on computer, you
will write your exam using the word processing program
built into SofTest. Please read the appropriate section
below, depending on whether you plan to use a lab
computer or your own
laptop to take the exam. If you are taking
the exam on your laptop, please note that you must not
only download and install the SofTest program, but must
also bring certain necessary hardware components to the
Although the program is simple to use, please spend a
few minutes reviewing the online tutorial videos at: http://www.kentlaw.edu/clc/examsoft/softtest.shtml.
In addition, you may run the practice version from any
lab computer any time during the exam period (go to Start,
Programs, SofTest; then click on the “Practice” button
on the lower right of the screen).
In order to take exams on your own laptop, you will have
to download the SofTest software from the web. THE
ENTIRE DOWNLOAD/INSTALLATION PROCESS MUST BE COMPLETED
WHILE YOU ARE LOGGED IN TO THE CHICAGO-KENT NETWORK!
Go to http://www.examsoft.com/chicagokentlaw,
“Exam Takers,” select "Personal Computer," then
in the Exam Taker menu, click on the “Download and Registration
Process” link and follow the directions. This is a new
version of SofTest, so if you have a previous version
already installed on your computer (even a version from
last semester), you MUST uninstall the old version, and
download and install the new version. Do not choose any
upgrade options. See further information below.
Provided below is some important information
about downloading and installing the software. The process
is somewhat time-consuming, so please do not wait until
the last minute. If you have any problems or questions,
contact the Help Desk (Room 540; e-mail: HELPDESK; phone:
Please note that you MUST come to the exam
with the SofTest program properly installed and configured.
This includes fully completing the "registration
and qualification" process on ExamSoft's web site.
Additionally, you should bring the following hardware
components with you:
(1) a power cord
(2) a network card
(3) a network cable
(4) a floppy disk drive
If you do not have the software properly installed, or
are missing any necessary equipment, you will be required
to hand write your exam.
about Downloading and Installing SofTest:
* In order to guarantee that SofTest will
function properly on your computer, Examsoft has implemented
a software registration and qualification procedure as
part of the SofTest download. YOU
MUST COMPLETE THE ENTIRE REGISTRATION/ QUALIFICATION PROCESS
OR THE SOFTWARE WILL NOT FUNCTION ON EXAM DAY!
You have not completed the process until you see “Registration
in the program’s first screen. Please read on for details.
* You should remove any prior versions of
SofTest or other ExamSoft software from your computer
before trying to install the new version. To do this,
click on the Windows “Start” button à “Settings” à “Control
Panel” à "Add/Remove Programs," find “SofTest”
and then follow the directions to uninstall it. Reboot
your computer before proceeding after you perform this
* The process for obtaining and installing
SofTest requires a number of steps to be performed online
at ExamSoft's web site located at http://www.examsoft.com/chicagokentlaw.
We recommend that you download and print out the instructions
for this procedure as well as Examsoft's list of frequently
asked questions (FAQ's) at http://www.examsoft.com/faq/faq.htm
before you begin.
* To download the program, you will be required to provide
ID." In the “Student
ID” field, please enter the five-digit
exam number previously e-mailed to you by the
Registrar’s Office. This will be your Student ID number
throughout the exams on computer testing process.
* YOU MUST COMPLETE
THE ENTIRE DOWNLOAD/INSTALLATION PROCESS WHILE YOU ARE
LOGGED IN TO THE CHICAGO-KENT NETWORK! There
are two reasons for this. First, your Chicago-Kent network
account must have full permissions to do anything on your
laptop. The easiest way to check that this is the case
is to complete the entire download and installation process
(including registration and qualification) while you are
logged in to the Chicago-Kent network. Second, you must
be able to access the file server drives on the Chicago-Kent
network. If you can not properly log in to the Chicago-Kent
network, you will not be able to open your exam files.
* Due to the requirement of accessing shared
network drives, Windows XP Home
Edition will not function for taking an exam on your laptop
* Due to the above mentioned permissions
requirements, you can not borrow a laptop from a fellow
student to take your exams.
You will receive
a final registration confirmation by email containing
your student ID,
and registration number if
you completed the registration process successfully. If
you do not receive the confirmation email, please stop
by room 540 or call the Help Desk (312) 906-5300 for further
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Directory and Photo Information.
Students' local addresses and telephone
numbers are published in a Student Directory. If a student
does not want his/her name, address, or phone number published,
the student must complete a privacy form available in
the Registrar's office or fill the privacy forms on-line
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Help Desk has moved to Suite 540
The Help Desk is now located
in Rm 540. Stop in and visit us in our new
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word about Recent Viruses, Worms and Trojans.
McAfee is our Virus scanning application
that is used throughout Chicago-Kent. According to McAfee’s
web site there are more then 62,000 virus threats that
exist and new ones are found everyday. Viruses and backdoor
Trojans can cause major disruptions and financial loss.
The “Melissa, I love You, Goner, Code Red” and many others
have impacted many organizations to the point that even
Microsoft had to turn off their e-mail systems until the
virus could be contained. The newer forms of viruses (Backdoor
Trojans) are even more devastating by actually giving
someone else complete control of your computer and access
to all the information stored on them.
There are things that you can do to protect
your computer. You can protect yourself by running a full
virus scan of all the files on your computer periodically.
Ensuring that you have the latest updates from the vendor.
Avoid programs from unknown sources (Internet and Email).
Never open or double-click on an attachment that is from
and unknown recipient.
The Center for Law and Computers posts Virus
Updates to your computer desktop as they are released
from the vendor or you can access them directly from McAfee’s
web site when connected to the internet through the virus
application. An ounce of protection will go a long way
in ensuring that your documents and computer are virus
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DAT file as of 12/06/02 - is
Center for Law and Computers Computer Specifications
Pentium IV (or Pentium III equivalent) 800 or up
2 PC Card/Card Bus Slots: network card (notebook
20GB or greater Hard Drive
3.5" Floppy Drive
CD-ROM Drive or DVD-ROM Drive
10/100 Ethernet Card (notebook only)
Windows 2000 PROFESSIONAL, XP PROFESSIONAL
Windows XP home edition will not work with
Sound Card to support RealPlayer (or RealPlayer
17" monitor with .28mm dot pitch (desktop only)
12" Active Matrix or TFT display (notebook
REQUIRED COMPUTER SPECIFICATIONS:
Pentium III (or Pentium II equivalent) 500 or up
Available PC Card/Card Bus Slots: network card (notebook
10GB or up Hard Drive
3.5" Floppy Drive
10/100 Ethernet Card (notebook only)
Sound Card to support RealPlayer (or RealPlayer
14" or 15" color monitor .28mm dot pitch
you have a computer that nearly meets the minimum
requirements and is extremely costly to upgrade,
please call the Center for Law and Computers at
(312) 906-5300, so that we can assist you in determining
the best solution for both short and long-term needs.
Word About Microsoft Operating Systems
with Windows ME in calendar year 2000, Microsoft
began implementing a strategy of tailoring certain
versions of their Windows operating systems specifically
toward consumer markets. Windows ME and certain
future versions of the Windows operating system
include multimedia and "ease of use" features
that are designed to make the use of a Windows based
computer a more engaging experience in the home.
this may sound enticing, it is important to realize
that the "consumer" versions of Windows
are not designed to exist in a corporate network
environment like that at Chicago-Kent. In fact,
the "consumer" version of Microsoft's
latest operating system, Windows XP Home Edition,
does not include any capability to connect to corporate
So where does this leave you? At the time of these
specifications writing, the Center for Law and Computers
recommends Windows 2000 Professional or Windows
XP Professional (Professional being the KEY word
here) as the best all-around operating systems for
new notebook computer purchases. If neither is available,
then Windows 98 would be the next best choice followed
by Windows ME as a last option. For students who
already own a notebook, any edition of Windows 98
along with Windows 2000 Professional and XP Professional
can be configured to connect to the Chicago-Kent
network. Existing Windows ME notebooks can be configured
to connect to the network through some additional
work by computer support staff. Desktop users are
encouraged to remain with the operating system that
is presently on their PC.
If you have any questions regarding these computer
specifications or anything about computers at Chicago-Kent,
please do not hesitate to contact the Center for
Law and Computers by calling (312) 906-5300 or emailing
word about MS Windows XP
On October 25th, Microsoft released the newest version
of their Windows operating system called Windows XP. This
new operating system comes in two distinct editions: Windows
XP Home Edition and Windows XP Professional. Please be aware
that while Windows XP Home Edition can connect to the Internet,
it can not in any way be made to connect to corporate networks
such as the Chicago-Kent LAN. A computer running the Home
Edition of Windows XP will not be able to access network
printers, network drives such as H: home directories, and
e-mail via Microsoft Outlook.
It is for these reasons that the Center for Law and Computers
recommends that anyone purchasing a new machine positively
confirm the operating system with their vendor. Computers
that are available only with Windows XP pre-installed should
only be purchased if it is Windows XP Professional, NOT
Windows XP Home Edition.
Windows 98 and Windows 2000 Professional continue to be
fully compatible with the Chicago-Kent network.
As always, please feel free to contact the CLC Help Desk
if you have any questions or concerns.
Email and Network Accounts:
A Chicago-Kent email account is setup for you. Your username
will be your first initial and last name, no punctuation
or spaces (i.e. Jane Student = jstudent) and your initial
password will be the last six digits of your Social Security
Number, no punctuation or spaces (i.e. 999999).
unnecessary files on Network
The Center for Law and Computers provides access to the
Network for Chicago-Kent students, faculty, and staff in
support of the educational mission of the university. In
recent months we have noticed an increase in the amount
of personal storage space being consumed on our network.
As we continue to maintain and scan the network drives we
are noticing numerous occurrences of non-educational types
of materials (i.e., MP3, .wav, .mov, .avi). We understand
that there are occasions when storing these types of files
on the network for educational use is legitimate.
As you may well be aware, the recent court decisions potentially
makes us liable if members of our community engage in infringing
activity. As a reminder to all students, a portion of the
IIT Computer Use Policy states, "Network users must
abide by the terms of all software licensing agreements
and copyright laws, and may not make copies of or make available
on the network copyrighted material, unless permitted by
a license. Network users must not perform acts which are
deliberately wasteful of computing resources or which unfairly
monopolize resources to the exclusion of others..."
The complete Computer User Policy can be found at:
When you save and store large music, image, video, or other
types of non-educational related material on the network
it increases the time it takes for system backups and virus
scanning; the large downloads also consume unnecessary bandwidth.
Please be considerate of your colleagues and remove or transfer
to your laptop ALL files in violation. If files
are not removed, the Center for Law and Computers is authorized
by the administration to permanently remove them for you.
We ask that you purge all unnecessary messages and files
as often as possible from your network and email accounts
to help us preserve space on the C-K server. As a reminder,
in Outlook mail, you must delete messages from your "Deleted
Messages" folder for them to be permanently removed
from the mail server. It is also a good maintenance procedure
to delete any unneeded messages in the "Sent"
Changing Your Password:
To select a new password:
Access Webmail (http://webmail.kentlaw.edu)
from your Internet browser, (i.e. Internet Explorer)
Select the option CHANGE PASSWORD
When prompted, enter your username, password and desired
new password when successfully completed, you will receive
the message PASSWORD SUCCESSFULLY CHANGED
Your new password takes effect immediately and will give
you access to your email account and network files.
Password protection is one of the most important principles
of network and e-mail security. Chicago-Kent College of
Law provides access to network and electronic mail resources
to its students, faculty, and staff, in support of the University's
mission of teaching, research, and public service. Passwords
are assigned for access to both of these resources to authenticate
a user's identity, to protect network users, and to provide
New passwords will be provided, and existing passwords
will be reset, only when the identity of the requester can
be clearly established.
- Under no circumstances will new or existing passwords
be revealed by telephone.
- The Center for Law and Computers staff will be pleased
to handle requests made in one of the following ways:
1. Requests may be made in person at the Help Desk,
room 540. Photo identification is required.
2. Requests may be faxed to Center for Law and Computers
at (312) 906- 5165. The fax must include photo identification
If you have questions or need additional assistance, please
contact the Help Desk at (312) 906-5300
CLC Main Office (Help Desk):
Technical Support Help Desk Hours of Operation:
Monday-Thursday: 8:30 a.m. - 6:00 p.m.
Friday: 8:30 a.m. - 5:00 p.m.
Phone: (312) 906-5300
Fax: (312) 906-5165
Obtaining Microsoft Office
2000 Professional Edition and FrontPage:
The Center for Law and Computers has MS Office 2000 Professional
Edition and FrontPage available for purchase at a discounted
educational use rate. The disks can be purchased at the
Help Desk in Room 540. Each student is allowed to purchase
only one copy for the price of $25.50. Please
bring your student or other photo ID with you to purchase
Printing on KENTNET
The Center for Law and Computers has implemented
print accounting software which allows you to:
1. Send print jobs to queue -- This feature allows you
to send print jobs to the print station at the front of
each lab where they are held in queue until you release
them. In addition, you are able to send multiple print jobs
to the queue and they are held until you release them at
the print station.
2. You are able to check the balance of your print account
-- This feature allows you to look at the number of copies
you have remaining for the term (note: each student is allotted
400 pages per semester; additional pages beyond the 400
are billed at $.05 per page)
Your 400 page limit is reset at the beginning of each semester.
- Make sure you have sent your print job to the print
station by confirming that your username is shown in the
Select Print job username dialogue box.
- Double click your username with the mouse to bring up
network password entry box.
- Enter your NETWORK PASSWORD. Highlight job(s) to print
and click the PRINT button on the top left of the program
The release station will release
all print jobs sent under your username. When your print
jobs are listed you have the opportunity to delete them
before actually sending them to print.
- The printer may take a few minutes to warm up if not
- You can check your page balance at the workstation you
are logged on to by double clicking on the dollar sign
icon ( $ ) on the bottom right of your screen.
- After clicking this icon you will see a balance screen.
- If the printer says toner low and the "READY"
button is not lit, push the "GO" button so it
is lit to continue to print. E-mail helpdesk ONLY when
your print job becomes faded. You will be credited for
any pages printed light due to low toner.
If you have questions, please email
or call 906-5300.
The principle printers in the KENTNET system are Hewlett-Packard
LaserJet 8000N Printers. There is one printer in each lab
700, 760 and 900 that is set up as the default printer when
you sign on in that lab.
Individual Student Printing Accounts:
Each student receives 400 pages of printing per semester.
Any printing past 400 pages will be charged to your student
printing account at .05 per page. You must settle your student
account with the Bursar's Office before receiving
your 400 page allotment for the following semester. Students
with outstanding balances will have their Kentnet accounts
deactivated until the balance is paid. Graduating students
with a delinquent printing balance will not receive
their diplomas until the accounts are paid in full.
If you print work for a faculty member, you must print
out a detailed balance and have the faculty member sign
for their pages. Present the signed balance sheet to the
Help Desk in the Center for Law and Computers (Room 540).
Your print account will be credited accordingly.
Print jobs that are sent to the Document Center printer
(9th floor-library) require payment when picked up.
Please report any problems with printers or printing to
the Help Desk by Email: email@example.com
or in house phone number 6-5300.
Virus Scanning Instructions
It Is Critical to Update Your Virus Detection Software
As always, it is a good idea to update the virus protection
software on your personal computer periodically to catch
any new viruses lurking out there in cyber world Since we
have a volume license to McAfee Virus Scan, each
student, faculty and staff should have a copy of this software
on his/her computer. (It is free to C-K students so...No
excuse not to have it!)
The Center for Law and Computers takes a proactive stance
in trying to eradicate viruses by cleaning them as they
come through our servers, we cannot protect each individual
PC. We are asking that you also be proactive to ensure that
your PC does not become infected.
Because there are new virus outbreaks DAILY, we want to
stress the importance of having the latest virus protection
software and updated virus definition (.DAT) files. We'd
also like to remind you that regular virus scans of all
drives (weekly, if possible) are necessary in order to detect
and clean any viruses so they are not sent to friends and/or
Chicago-Kent is licensed for and supports McAfee Virus
Scan from Network Associates. According to information on
their web site, there are over 50,000+ viruses out there
and the potential for damage is continuous. We here at the
Center for Law and Computers want to make sure you have
the best possible protection for your PC. Please follow
the manual instructions below to install the latest virus
definition updates (.DAT files) for your McAfee software.
FIRST: Check to see
that you have a recent version of the virus scanning software
on your computer.
You can do this by clicking on the small blue and red "VShield"
icon in the lower right corner of your screen with the right
mouse button. When you do, a small menu will pop up. Select
the "About" choice in this menu by clicking on
it once with the left mouse button.
After clicking "About" you will get a box that
displays several numbers. There are two important numbers
that you should be concerned with. The first number is in
boldface and located next to the phrase "McAfee Virus
Scan" toward the top of the box's gray area. This number
tells you what version of the Virus Scan product or "engine"
you are running. You should be running some version of 4.x.
Any version of 3.x is too old and should be updated to a
later version, please call the Help Desk to schedule an
update. The second number you should be concerned with in
the "About" box is the number next to the phrase
"Virus definitions." The last four digits of this
number tell you the version of the ".DAT" you
are running. As an example, the picture below is from a
PC that is running version 4.0.3 of the Virus Scan product
(engine) and version 4115 of the virus definitions (.DAT
SECOND: Install the
latest virus definition updates on your computer.
These procedures may force a reboot
of your computer. In order to avoid loss of data, close
all programs except Outlook before completing any of the
While signed on to the C-K network, run the update with
the following three steps:
- Find the icon called "virus updates" on
- Double click the icon a box will appear as seen below
- Double click on the "globe" that will begin
with the letters sdat
- Another box will appear that will guide you through
the update process
Or you can update
the dat by following steps below
- Click on "Run" in the Start Menu
- Click on the Windows "Start Menu" in the lower
left hand side of your screen.
- Click on "Run" in the Start Menu.
- In the space next to the word "Open:" enter
the following text,
(that's a lower case "el" n k not
an upper case "eye" n k)
- While signed on to the C-K network, run the update with
the following three steps:
- Double Click on the folder named VirusUpdates located
on your Desktop.
- Double Click on the file sdatXXXX.exe. Where XXXX is
the number of the dat file.
Once the "SuperDat" update program starts, click
You may be prompted to restart your computer.
THIRD: Run a virus
scan on your PC.
- Click on the "Start Menu" button.
- Click on "Programs.
- Click on "Network Associates" or " McAfee
- Drop down to "Virus Scan.
- A window will open that gives you options to run a virus
scan on your drives.
- Click on "Where & What" tab.
- Make sure "Include subfolders" box is checked
and click the radio button next to "All files."
- Click on "Action" tab.
- Click on down arrow and select "Clean infected
- Click "Scan now."
This will begin the scanning process. It will check all
the files on the drive you designated. It may take a few
minutes to several hours depending on the speed of your
computer and the number of files you have. Your patience
will pay off, remember you will be preventing problems in
Note: The above procedures can be used in the future to
update your .DAT files.
A great source for additional information about viruses
is the Network Associates site:
As always, if you have questions or need additional assistance,
please feel free to contact the help desk at (312) 906-5300.
The Email stations located throughout the building are
intended to allow students convenient and quick access to
Email and the Record. Please be considerate to your fellow
students when using these stations. If you want to compose
many or long messages, or browse the Internet at length,
please use one of the 3 computer labs in the library. Thank
you for your cooperation.
Lab 900 is on the ninth floor of the library at the west
end of the building and has 12 computers. Turn left when
you enter the library through the ninth floor entrance.
The printer for the ninth floor lab is in Room 986, in the
corner of the area.
Lab 700, the large, glass-walled room on the seventh floor
of the library, is the largest lab, with 30 computers. This
lab is sometimes used for larger research classes and it
is always used for exams. LEXIS-NEXIS and WESTLAW representatives
conduct office hours in Lab 700. The schedule of their office
hours will be posted weekly in the Record. They can help
you with online research questions.
Lab 760, also on the seventh floor of the library, is equipped
with 20 computers. It is often used for research classes.
From time to time, the law school schedules classes or
exams in the labs. When this occurs, a sign will be posted
outside the door of the lab. Please be considerate and use
one of the other labs during these scheduled activities.
If you have any problems getting onto KENTNET from any
computer, call the CLC at extension 6-5300 from any black
house phone located between the public telephones on every
and Proper Shutdown of Lab Computers
In order to secure your login name and password, it is
important to log out completely. Prior to leaving any of
the computer labs, logout and close all programs to do this---click
START (located on tool bar in the bottom left corner of
the screen) Logoff . A box will appear confirming your logoff.
If the system is successfully, the next individual who sits
at that lab computer will be prompted to enter his or her
own login name and password.