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A message from the CLC department:
To assure your experience at Chicago-Kent College of
Law is a positive one, the Center for Law and Computers
is available to assist you with your computer and
technical questions and concerns. You can reach a member
of our staff by calling (312) 906-5300 (6-5300 house
phones) or sending an email to helpdesk@kentlaw.edu.
We are located in suite 540 if you would like to stop by
our offices. |
Duplex Printing is available in Lab 900 and Lab 700
Duplex printing is available in Lab 900 and Lab 700.
If you experience any problems with duplex printing, please contact the Center for Law & Computers (CLC) at 312-906-5300 or at helpdesk@kentlaw.edu.
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Student Organization Web Page Training
Student Organization Presidents,
We're writing to let you know about the procedures for placing announcements in Chicago-Kent’s online newsletter, The Record. Each student organization is responsible for posting its own announcements to the Web-based Record using a template document. The Center for Law and Computers provides training for student organization members on how to use the template and post announcements to the Web.
This year, training sessions will be offered on:
- Tuesday, September 25 -- 9:30 to 11:30 a.m., lab 760
- Wednesday, September 26 -- 1:30 to 3:30 p.m., lab 760
To participate in one of the training sessions above, you must sign up no later than Friday, September 21, by e-mailing HELPDESK@kentlaw.edu or calling 312-906-5300.
Prior to attending a training session, each student must have a valid WEB SERVER ACCOUNT (i.e., a username and password to access the Web server). Please note that your Web server account will have its own username and password, which are distinct from your Chicago-Kent network username and password.
If you do not currently have an account for the Web server, simply fill out the online registration form at http://www.kentlaw.edu/clc/webinfo/webregform.shtml as soon as possible, but no later than the training registration deadline of Friday, September 21. The CLC's Web server administrator, Larry Adamiec (ladamiec@kentlaw.edu, 312-906-5301), will create the account and set up your server access privileges.
If your organization already has members who maintain your organization's Web pages on the Chicago-Kent site, but they need advice about posting your Record announcements, they would only need to contact the Help Desk (e-mail HELPDESK@kentlaw.edu) to learn where the Record template can be found on the Web server and to discuss file naming conventions and the upload procedure for your organization.
For further details, please refer to the Public Affairs record page.
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CLC Help Desk Ticket Tracking System
Help Desk Ticket Tracking System (Numara Footprints). The help desk software has greatly improved the way requests for assistance (i.e. “tickets”) are managed and tracked in order for the CLC to provide better service to our community.
As a user, this system will benefit you as follows:
You can send emails to helpdesk@kentlaw.edu to request assistance.
You can also create a ticket online, if you wish, at www.kentlaw.edu/pchelp. For your convenience, this link is available on the Chicago-Kent web site under the student drop-down menus. Simply click on “PChelp”.
You will be able to check the status of your ticket on-line through the web.
You will also be able to add additional information to your original requests on-line through the web.
In order to view and print out the documentation on how to use the Help Desk Ticket Tracking System, please click on the the link below.
PChelp_TicketTracking.pdf
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Print Accounting System on Kentnet
The print system utilizes centrally stored accounts that are linked to your photo ID card. All students will have a "cash account" into which personal funds may be deposited for use with library photocopiers or law school computer lab printers.
Law school students will have an additional "printing account" which will be reset to the equivalent of 400 pages of printing at the start of each semester. The print release stations in the law school computer labs will allow you to choose which account each of your print jobs is charged against.
All students enrolled in classes which utilize IIT Downtown Campus facilities (Chicago-Kent College of Law, Stuart Graduate School of Business, Masters of Public Administration) must obtain a new photo ID card in order to utilize library photocopying services and/or law school computer lab printing services. In order to pickup your new photo ID cards, please go the Registrar's office on the 2nd floor during normal business hours.
USING THE COPY CARD VENDING MACHINE
ADD VALUE STATION
PURCHASING A COPY CARD
- Press ‘Buy Card / Logout’ button.
- Insert a $1, $5, $10 or $20 bill into the bill acceptor. (The card costs 60 cents)
- You must Swipe the dispensed card to activate and receive the remaining balance.
- Press ‘Buy Card / Logout’ button.
ADDING VALUE TO A COPY CARD OR STUDENT ID
- Swipe the card with the magnetic stripe to the right. The current amount of copy credit is displayed.
- Insert bills into the Bill Acceptor ($1, $5, $10, or $20).
When you are finished adding value, press the ‘Buy Card / Logout’ button.
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Print Account balances were reset on Mon., July 23, 2007
The Center for Law & Computers reset print accounts to 400 pages on July 23, 2007. Any print jobs on or after July 23, 2007 will count towards your 400 page limit for the Fall semester.
Please contact the Center for Law & Computers at 312-906-5300 or at helpdesk@kentlaw.edu if you have any questions.
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Account Termination
Graduating Students
For those of you leaving us for greater ventures, we want to wish you the best. As a courtesy, email and network accounts for May graduates as well as December, 2006 graduates will remain active until July 30, 2007. Network logins, H: drive home directories, and email services will be terminated after this date.
***IMPORTANT INFORMATION FOR MAY GRADUATES***
Graduating students with a delinquent printing balance will not receive their diplomas or be certified to take the Bar Exam until the accounts are paid in full.
If you are at the Chicago-Kent campus and you need to print, we offer the option for newly graduated students who have special projects over the summer to extend printing privileges to labs 700, 760, and 900. Please contact the Center for Law & Computers at 312-906-5300 or helpdesk@kentlaw.edu for further information.
Best wishes.
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Free E-Mail available to Chicago-Kent alumnae/i at alum.iit.edu
December 2006 and May 2007 Graduates:
By being an alumnus of Illinois Institute of Technology, Chicago-Kent College of Law it is our pleasure to inform you that you will soon receive free (kentlawalum.iit.edu) email service. Your account will be created automatically. No sign up is necessary.
Please be aware that since these accounts will be hosted by the IIT Main Campus, the corresponding e-mail address may be in a format different than what you were assigned at Chicago-Kent. Complete details about your kentlawalum.iit.edu account will be distributed soon via email to your Chicago-Kent account and on the Center for Law and Computers Record page. This information will include the naming format of the account, how to access it, how to setup mail forwarding, and how to transfer messages from your Chicago-Kent email account.
Your current Chicago-Kent email account will remain active until Monday, July 30th (first Monday after the July Bar Exam).
Best wishes.
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CLC Policy - Students are required to show C-K photo ID card for loaner computer equipment
Help Desk Policy! All C-K students are required to present
their Chicago-Kent ID card for service.
The CLC Help Desk does provide the service of temporarily
loaning laptops to students. This service is restricted to
those who have purchased their own laptop and the laptop has
been serviced by a technician at the CLC Help
Desk. Once the technician has
determined that the laptop needs to be sent to the
manufacturer for repairs or is inoperable a student will be
loaned a laptop. The laptop loans are for a one (1) week
period only. In addition, the CLC Help Desk does not loan power adaptors or any other laptop
accessories for laptops. In order for this service to
benefit everyone, this policy must be strictly adhered to.
Once a user returns a laptop, that same user cannot have
another laptop loaned to him/her for at least two (2)
consecutive weeks.
The Help Desk will make a photocopy of student's ID when
loaner computer equipment is requested. The procedure was implemented
to best serve the needs of all Chicago-Kent student's.
We appreciate your cooperation in adhering to this policy.
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Windows Update
It is critical to update your Windows operating system and Internet Explorer software regularly. Just as it is important to update the virus definitions of your anti virus software, it is equally important to update the Windows operating system and Internet Explorer software on your computer. Just like virus definitions, Windows and Internet Explorer should be updated weekly. Fortunately, Microsoft makes this process fast and easy with their "Windows Update" web site.
Please click on the link listed below under instructions to print out the full documentation on how to update windows.
WinupdateInstructions.pdf
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Remove Unnecessary Files on the Network
The Center for Law and Computers provides access to the
Network for Chicago-Kent students, faculty, and staff in
support of the educational mission of the university. In
recent months we have noticed an increase in the amount of
personal storage space being consumed on our network. As we
continue to maintain and scan the network drives we are
noticing numerous occurrences of non-educational types of
materials (i.e., MP3, .wav, .mov, .avi). We understand that
there are occasions when storing these types of files on the
network for educational use is legitimate.
As you may well be aware, court decisions
potentially makes us liable if members of our community engage
in infringing activity. As a reminder to all students, a
portion of the IIT Computer Use Policy states, "Network users
must abide by the terms of all software licensing agreements
and copyright laws, and may not make copies of or make
available on the network copyrighted material, unless
permitted by a license. Network users must not perform acts
which are deliberately wasteful of computing resources or
which unfairly monopolize resources to the exclusion of
others..." The complete Computer User Policy can be found at:
http://ots.iit.edu/policies/acceptable_use.php
When you save and store large music, image, video, or other
types of non-educational related material on the network it
increases the time it takes for system backups and virus
scanning; the large downloads also consume unnecessary
bandwidth. Please be considerate of
your colleagues and remove or transfer to your laptop ALL
files in violation. If files are not removed, the
Center for Law and Computers is authorized by the
administration to permanently remove them for you.
We ask that you purge all unnecessary messages and files as
often as possible from your network and email accounts to help
us preserve space on the C-K server. As a reminder, in Outlook
mail, you must delete messages from your "Deleted Messages"
folder for them to be permanently removed from the mail
server. It is also a good maintenance procedure to delete any
unneeded messages in the "Sent" folder.
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CLC Monthly Network
Maintenance Schedule
The Center for Law and Computers will conduct regular
monthly maintenance windows on the first Tuesday of every
month (5a.m. - 7a.m. in the morning) for "Patch and\or Update"
management on systems that need to be rebooted.
Remember too that there may be "emergency" times when
manufacturers release "critical" update patches that need to
be installed immediately. The CLC will make every attempt to
send out an announcement in advance when the "critical"
updates need to be installed and systems rebooted (however, we
cannot always guarantee advance notice since certain
patches/updates need to be applied ASAP before a breach is
made).
All network services including Internet access, email,
web mail, network drives, and network printing will be down
during the above scheduled time.
Maintenance will be conducted on the following
days:
Tuesday, October 2, 2007
Tuesday, November 6, 2007
Tuesday, December 4, 2007
Chicago-Kent's Internet Service Provider (Illinois
Century Network) backbone maintenance window is on Fridays from 2:00am - 7:00am. During this maintenance window it is possible that the Downtown Campus building may
experience intermittent Internet connectivity.
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Latest McAfee DAT file as of 9/24/2007 is sdat5126
VirusDetectionSoftware.pdf
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CLC Contact Information and Office Hours
Technical Support Help Desk Hours of
Operation - Office 540
Monday - Thursday: 8:30 a.m. - 6:00
p.m. Friday: 8:30 a.m. - 5:00 p.m.
Email: helpdesk@kentlaw.edu
Phone: (312) 906-5300
Fax: (312) 906-5177
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