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Center for Law and Computers

Headlines for the Week of July 13, 2009

A message from the CLC department:

To assure your experience at Chicago-Kent College of Law is a positive one, the Center for Law and Computers is available to assist you with your computer and technical questions and concerns. You can reach a member of our staff by calling (312) 906-5300 (6-5300 house phones)
or sending an email to We are located in suite 540 if you would like to stop by our offices.

REMINDER: SofTest registration and download site for Summer 2009 final exams opened Monday, June 29th

If you will betaking one or more exams on computer (either a lab computer or your own laptop); you MUST read the following information.


Chicago-Kent College of Law uses a special program, SofTest, for taking exams on computers. The advantage of using the SofTest program is that it increases the stability, security, and reliability of the exam taking process. Since adopting SofTest and its predecessor programs, we have experienced very few problems with lost exams or corrupted exam files.

If you are taking an exam on computer, you will write your exam using the word processing program built into SofTest. Please read the appropriate section below, depending on whether you plan to use a lab computer or your own laptop to take the exam. If you are taking the exam on your laptop, please note that you must not only download and install the SofTest program, but must also bring certain necessary hardware components to the exam.

The SofTest software includes the ability to download exam files over the Internet and upload completed exams back to ExamSoft. Chicago-Kent does not utilize this functionality. All exams on computer at Chicago-Kent are obtained from "local" resources on Chicago-Kent's own network and saved back to these same resources upon completion. Any references you see to downloading or uploading of exam files in the SofTest software or the ExamSoft web site can be disregarded.


CONTINUING FOR Summer ‘09: If you are taking an exam on a computer lab desktop PC, you MUST log in with the user name "labexam". SofTest will not work on Lab PC's if you log in as yourself.

Although the program is simple to use, please spend a few minutes reviewing the SofTest help file that is located on the network. The help file is located at: Z:\SummerExams\HelpFile\softesthelp.chm. Just double click the file to begin viewing. Computer Lab PC's are generally not prepared for final exams until 2-3 business days prior to the start of the exam testing period. As such, practice use of the SofTest program on Computer Lab PC's is not guaranteed to be available prior to the start of exams.


Windows XP Professional, Windows Vista Business Edition, and Windows Vista Ultimate Edition are the only supported platforms for exams on computer at Chicago-Kent. Windows Vista Business Edition and Windows Vista Ultimate Edition can be either 32-bit or 64-bit versions. Additionally, all laptops running a supported Windows operating system must be fully configured for the Chicago-Kent network (network drives visible at login).

Wireless network connections are not supported for exams. Use of Mac computers is also not supported for exams. Please see the "Computer Notes & Policies" section for additional information.

In order to take exams on your own laptop, you will have to download the SofTest software from the web. THE ENTIRE DOWNLOAD/INSTALLATION PROCESS MUST BE COMPLETED WHILE YOU ARE LOGGED IN TO THE CHICAGO-KENT NETWORK WITH YOUR C-K USER NAME!

·        On this web page (, click on the “New User Signup” button located in the Exam Takers box on the upper-left of the page. A new registration is required each semester. ExamSoft web site options for "returning users" are not applicable to Chicago-Kent.

·        On the following page, fill in the required information, and then review and acknowledge the license agreement by clicking the "I Agree" button. As stated on the web page, use your five digit exam number as your student ID. NOTE: the password you choose will be emailed to you in clear text. It is therefore recommended that you choose a password that is different from your email/network password.

·        On the Account Info screen, click the “Download SofTest” button. If prompted with a choice, do not run the SofTest installer file at this time. Save the file to somewhere on your computer (such as the desktop) and then go run it yourself. Reboot your computer as required.

·       Any prompts from SofTest to download or upload exam files can be ignored. Chicago-Kent does not currently use the Internet for delivery or taking of exams.

·        Click “Yes” if you are prompted to take or retake the qualification exam.

If you have a previous version already installed on your computer, you MUST uninstall the old version prior to downloading and installing the new version. Previous versions of SofTest will be expired and will not function for exams. Do not choose any upgrade options. See further information below.

Provided below is some important information about downloading and installing the software. The process is somewhat time-consuming, so please do not wait until the last minute. If you have any problems or questions, contact the Help Desk (Room 540; e-mail: HELPDESK; phone: 906-5300).

Please note that you MUST come to the exam with the SofTest program properly installed and configured. This includes fully completing the "registration and qualification" process on ExamSoft's web site. Additionally, you should bring the following hardware components with you:

(1) a power cord

(2) a network card or built-in Ethernet port

(3) a network cable (no wireless!)

(4) a floppy disk drive (if owned, see below for details)

If you do not have the software properly installed, or are missing any necessary equipment, you will be required to hand write your exam.

Important Information about Downloading and Installing SofTest:

* In order to guarantee that SofTest will function properly on your computer, ExamSoft has implemented a software registration and qualification procedure as part of the SofTest download. YOU MUST COMPLETE THE ENTIRE REGISTRATION/ QUALIFICATION PROCESS OR THE SOFTWARE WILL NOT FUNCTION ON EXAM DAY! You have not completed the process until you see “Registration: Complete” under the “SofTest Status” section of the program’s first screen. Please read on for details.

* You should remove any prior versions of SofTest or other ExamSoft software from your computer before trying to install the new version. To do this, go to the Windows Control Panel, double-click “Add/Remove Programs” (XP) or "Programs and Features" (Vista), find “SofTest” and then follow the directions to uninstall it. Reboot your computer after you perform this task.

* The process for obtaining and installing SofTest requires a number of steps to be performed online at ExamSoft's web site located at We recommend that you download and print out the instructions for this procedure as well as ExamSoft's list of frequently asked questions (FAQ's) at before you begin.

* To download the program, you will be required to provide a "Student ID". In the “Student ID” field, please enter the five-digit exam number e-mailed to you by the Registrar’s Office. This will be your Student ID number throughout the exams on computer testing process.

You will receive a final registration confirmation by email containing your student ID, password, institution, and registration number if you completed the SofTest registration process successfully. If you do not receive the confirmation email, please stop by room 540 or call the Help Desk (312) 906-5300 for further assistance.


* YOU MUST COMPLETE THE ENTIRE DOWNLOAD/INSTALLATION PROCESS WHILE YOU ARE LOGGED IN TO THE CHICAGO-KENT NETWORK WITH YOUR C-K USER NAME! There are two reasons for this. First, your Chicago-Kent network account must have full permissions to do anything on your laptop. The easiest way to check that this is the case is to complete the entire download and installation process (including registration and qualification) while you are logged in to the Chicago-Kent network. Second, you must be able to access the file server drives on the Chicago-Kent network. If you can not properly log in to the Chicago-Kent network, you will not be able to open your exam files.

* Due to the above mentioned permissions requirements, you can not borrow a laptop from a fellow student to take your exams.

* Due to the requirement of accessing shared network drives, Windows XP Home Edition, Windows Vista Home Basic, and Windows Vista Home Premium will not function for taking an exam on your laptop at Chicago-Kent.

* All students are encouraged to use provided floppy disks as a means of backup during exams on computer. If you will be taking an exam on your laptop, and it is not currently equipped with a floppy drive, it is up to you to decide if the additional floppy disk backup warrants the purchase of an external floppy disk drive.

* Chicago-Kent does not support any form of wireless networking for exams on computers. All connections should be "hard-wired" with a standard Ethernet network cable. You are responsible for supplying your own Ethernet cable when taking an exam on your laptop.

* Chicago-Kent does not support the use of Mac computers for exams. This is true regardless of whether the Mac is running Mac OS X or a Microsoft Windows operating system.

The Center for Law and Computers has a limited supply of laptop computers reserved for use in emergency situations that arise during exam period. Please contact Dean Sowle if you register to take an exam on a laptop, and your laptop suffers unexpected problems that cannot be remedied before your exam.

The CLC's laptops also may be used (subject to availability) if your computer has problems immediately before or during an exam, as long as the problem is not due to your failing to properly configure or register your laptop to run the SofTest program. Students who have not properly configured or registered SofTest on their computers will be given bluebooks and will write their final exams.

Because of limited supply, the CLC's laptops are not available for general loaning purposes during exam period, including to students who do not own a laptop or are Mac users. However, if you have exceptional circumstances that you believe justify borrowing a laptop for an exam, please contact Dean Sowle.

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Email spam and phishing emails

The CLC has noticed an increase in the number of SPAM or phishing email messages.  Several individuals at Chicago-Kent recently received an email that appeared as legitimate from Chicago-Kent College of Law mail.   

These so-called “Phishing” attempts are designed to trick you into revealing private information such as your Chicago-Kent username and password.  Please note that the CLC will never ask for confidential information such as usernames and passwords via email. The CLC always sends out general alert and notification emails from the CLC Announcements mail account.

Some safeguards that you can take are:

  • Never reply to E-mail that requests personal information.

  • Always go directly to web sites that require you to enter private information (Web for Employees, Web for Faculty, Chase, TIAA-CREF, Washington Mutual).  Do not go to these types of sites via links in email messages.

  • Do not open “File Attachments” from unknown senders or save file and scan with McAfee Virus Scan. Delete attachments when in doubt, you can always ask the sender to resend.

  • Be cautious of web sites when requested to “Download” components or applications.

  • Keep up to date with the latest McAfee Virus definitions (DAT files) and Microsoft Windows updates.

Please feel free to contact the CLC Help Desk at or 312-906-5300 if you have any questions.

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Print Account balances will be reset on Monday, July 20

The Center for Law & Computers (CLC) will reset print accounts to 400 pages on Monday, July 20. Any print jobs on or after July 20 will count towards your 400 page limit for the Fall semester.

Please contact the CLC at 312-906-5300 or at, if you have any questions.

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Printing & Email/Network Accounts for May 2009 and December 2008 Graduates

May 2009 and December 2008 graduates may now print to Chicago-Kent’s network printers only via their student ID card’s “cash account.”  ID card “printing accounts,” and any remaining complementary pages within them will be eliminated for May 2009 and December 2008 graduates on Mon., May 18, 2009.

Email and network login accounts for May 2009 and December 2008 graduates will continue to remain active through the Spring 2009 semester.  Accounts for both May 2009 and December 2008 graduates will be terminated on Monday, August 3rd (first Monday after the July bar exam).

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Email forwarding for Chicago-Kent alumni available through Office of Alumni Relations

For those of you leaving us for greater ventures, we would like to wish you the best.  We’d also like to share the below information with you regarding your email, network, and printing accounts.

Please be advised that your email and network account will be terminated on Monday, August 3 (the first Monday after the July Bar exam). After this date, you will not be able to recover any emails that are currently in your inbox.

If you would like to save your emails, you may download a .pst file of your inbox, following the instructions here. Please note that you must be on campus in order to download your .pst file, as you need access to the Chicago-Kent server for the download. Moreover, please be sure to have a flash drive or recordable CD on which to save your emails, as the files are generally too large to send by email. It is your responsibility to make a backup of your emails to a .pst file. If you have questions, please contact the Center for Law and Computers at or (312) 906-5300, but note they cannot complete this process for you.

As a Chicago-Kent graduate, the Alumni Association is pleased to offer an e-mail forwarding service using an email address. This service is available through the Alumni Online Community at and allows you to choose a address that will be forwarded to your specified personal email account (e.g. gmail, yahoo, or work e-mail, etc).  Your username can be your current username or you can create a new one. The advantage of the e-mail forwarding is that once you give your forwarding address to friends and colleagues, you’ll no longer have to notify everyone in your address book of a new or discontinued e-mail address; you can simply update the email account to which the email forwarding address sends to by logging into the Alumni Online Community. Please note that any emails sent to your current address DO NOT automatically get sent to your alumni forwarding address. You must notify your contacts of your new address.

In order to access e-mail forwarding, you must sign up for the Chicago-Kent Alumni Online Community, which, in addition to email forwarding, allows you to update your alumni information, search the alumni directory, join groups, network with fellow alumni, and keep up to date with all the news and events at Chicago-Kent. Accounts for May 2009 graduates will be available by mid-July. Click here to sign up now and we will send you your login information when you have access!

For questions or concerns, please contact the Chicago-Kent Alumni Association at or 312.906.5240.

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CLC Monthly Network Maintenance Schedule

The Center for Law and Computers will conduct regular monthly maintenance windows on the first Tuesday of every month (5a.m. - 7a.m. in the morning) for "Patch and\or Update" management on systems that need to be rebooted.

Remember too that there may be "emergency" times when manufacturers release "critical" update patches that need to be installed immediately. The CLC will make every attempt to send out an announcement in advance when the "critical" updates need to be installed and systems rebooted (however, we cannot always guarantee advance notice since certain patches/updates need to be applied ASAP before a breach is made).

All network services including Internet access, email, web mail, network drives, and network printing will be down during the above scheduled time.

Maintenance will be conducted on the following days:

Tuesday, July 14, 2009

Chicago-Kent's Internet Service Provider (Illinois Century Network) backbone maintenance window is on Fridays from 2:00am - 7:00am. During this maintenance window it is possible that the Downtown Campus building may experience intermittent Internet connectivity.

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Latest McAfee DAT file as of 7/13/2009 is sdat5670


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