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Center for Law and Computers
Weeks of July 12 and July 19, 2010

A message from the CLC department

To assure your experience at Chicago-Kent College of Law is a positive one, the Center for Law and Computers is available to assist you with your computer and technical questions and concerns. You can reach a member of our staff by calling (312) 906-5300 (6-5300 house phones)
or sending an email to helpdesk@kentlaw.edu. We are located in suite 540 if you would like to stop by our offices.



SofTest registration and download site for summer 2010 final exams is open as of July 7th.

If you will be taking one or more exams on computer (either a lab computer or your own laptop); you MUST read the following information

INTRODUCTION

Chicago-Kent College of Law uses a special program, SofTest, for taking exams on computers. The advantage of using the SofTest program is that it increases the stability, security, and reliability of the exam taking process. Since adopting SofTest and its predecessor programs, we have experienced very few problems with lost exams or corrupted exam files.

If you are taking an exam on computer, you will write your exam using the word processing program built into SofTest. Please read the appropriate section below, depending on whether you plan to use a lab computer or your own laptop to take the exam. If you are taking the exam on your laptop, please note that you must not only download and install the SofTest program, but must also bring certain necessary hardware components to the exam.

The SofTest software includes the ability to download exam files over the Internet and upload completed exams back to ExamSoft. Chicago-Kent does not utilize this functionality. All exams on computer at Chicago-Kent are obtained from "local" resources on Chicago-Kent's own network and saved back to these same resources upon completion. Any references you see to downloading or uploading of exam files in the SofTest software or the ExamSoft web site can be disregarded.

LAB COMPUTERS

Continuing for Summer 2010: If you are taking an exam on a computer lab desktop PC, you MUST log in with the user name "labexam". SofTest will not work on Lab PC's if you log in as yourself.

Although the program is simple to use, please spend a few minutes reviewing the SofTest help file that will be placed on the network at: Z:\SummerExams\HelpFile\softesthelp.chm. Just double click the file to begin viewing. Computer Lab PC's are generally not prepared for final exams until 2-3 business days prior to the start of the exam testing period. As such, practice use of the SofTest program on Computer Lab PC's is not guaranteed to be available prior to the start of exams.

LAPTOP COMPUTERS

Windows XP Professional, Windows Vista Business or Ultimate Editions, and Windows 7 Professional or Ultimate Editions are the only supported platforms for exams on computer at Chicago-Kent. Windows Vista Business, Windows Vista Ultimate, Windows 7 Professional, and Windows 7 Ultimate Editions may be either 32-bit or 64-bit versions.

All laptops running a supported Windows operating system must be fully configured for the Chicago-Kent network (network drives visible at login). This includes Microsoft Windows operating systems running on Mac computers.

Wireless network connections are not supported for exams. Mac computers must be running an authentic licensed copy of Windows 7 Professional Edition, Windows 7 Ultimate Edition, Windows Vista Business Edition, Windows Vista Ultimate Edition, or Windows XP Professional in order to be used for exams. Please see the "Computer Notes & Policies" section for additional information.

In order to take exams on your own laptop, you will have to download the SofTest software from the web. THE ENTIRE DOWNLOAD/INSTALLATION PROCESS MUST BE COMPLETED WHILE YOU ARE LOGGED IN TO THE CHICAGO-KENT NETWORK WITH YOUR C-K USER NAME!

·        On this web page (http://www.examsoft.com/chicagokentlaw), click on the "New User Signup button located in the Exam Takers box on the upper-left of the page. A new registration is required each semester. ExamSoft web site options for "returning users" are not applicable to Chicago-Kent.

·        On the following page, fill in the required information, and then review and acknowledge the license agreement by clicking the "I Agree" button. As stated on the web page, use your five digit exam number as your student ID. NOTE: the password you choose will be emailed to you in clear text. It is therefore recommended that you choose a password that is different from your email/network password.

·        On the Account Info screen, click the "Download SofTest button. If prompted with a choice, do not run the SofTest installer file at this time. Save the file to somewhere on your computer (such as the desktop) and then go run it yourself. Reboot your computer as required.

·       Any prompts from SofTest to download or upload exam files can be ignored. Chicago-Kent does not currently use the Internet for delivery or taking of exams.

·        Click "Yes if you are prompted to take or retake the qualification exam.


If you have a previous version already installed on your computer, you MUST uninstall the old version prior to downloading and installing the new version. Previous versions of SofTest will be expired and will not function for exams. Do not choose any upgrade options. See further information below.

Provided below is some important information about downloading and installing the software. The process is somewhat time-consuming, so please do not wait until the last minute. If you have any problems or questions, contact the Help Desk (Room 540; e-mail: HELPDESK; phone: 906-5300).

Please note that you MUST come to the exam with the SofTest program properly installed and configured. This includes fully completing the "registration and qualification" process on ExamSoft's web site. Additionally, you should bring the following hardware components with you:

(1) a power cord

(2) a network card or built-in Ethernet port

(3) a network cable (no wireless!)

(4) a floppy disk drive (if owned, see below for details)

If you do not have the software properly installed, or are missing any necessary equipment, you will be required to hand write your exam.

Important Information about Downloading and Installing SofTest:

* In order to guarantee that SofTest will function properly on your computer, ExamSoft has implemented a software registration and qualification procedure as part of the SofTest download. YOU MUST COMPLETE THE ENTIRE REGISTRATION/ QUALIFICATION PROCESS OR THE SOFTWARE WILL NOT FUNCTION ON EXAM DAY! You have not completed the process until you see "Registration: Complete under the "SofTest Status section of the program s first screen. Please read on for details.

* You should remove any prior versions of SofTest or other ExamSoft software from your computer before trying to install the new version. To do this, go to the Windows Control Panel, double-click "Add/Remove Programs (XP) or "Programs and Features" (Vista, Windows 7), find "SofTest and then follow the directions to uninstall it. Reboot your computer after you perform this task.

* The process for obtaining and installing SofTest requires a number of steps to be performed online at ExamSoft's web site located at http://www.examsoft.com/chicagokentlaw. We recommend that you download and print out the instructions for this procedure as well as ExamSoft's list of frequently asked questions (FAQ's) at http://www.examsoft.com/faq before you begin.

* To download the program, you will be required to provide a "Student ID". In the "Student ID field, please enter the five-digit exam number e-mailed to you by the Registrar s Office. This will be your Student ID number throughout the exams on computer testing process.

You will receive a final registration confirmation by email containing your student ID, password, institution, and registration number if you completed the SofTest registration process successfully. If you do not receive the confirmation email, please stop by room 540 or call the Help Desk (312) 906-5300 for further assistance.

COMPUTER NOTES & POLICIES

* YOU MUST COMPLETE THE ENTIRE DOWNLOAD/INSTALLATION PROCESS WHILE YOU ARE LOGGED IN TO THE CHICAGO-KENT NETWORK WITH YOUR C-K USER NAME! There are two reasons for this. First, your Chicago-Kent network account must have full permissions to do anything on your laptop. The easiest way to check that this is the case is to complete the entire download and installation process (including registration and qualification) while you are logged in to the Chicago-Kent network. Second, you must be able to access the file server drives on the Chicago-Kent network. If you can not properly log in to the Chicago-Kent network, you will not be able to open your exam files.

* Due to the above mentioned permissions requirements, you can not borrow a laptop from a fellow student to take your exams.

* Due to the requirement of accessing shared network drives, Windows XP Home Edition, Windows Vista Home Basic, Windows Vista Home Premium, and Windows 7 Home Premium will not function for taking an exam on your laptop at Chicago-Kent.

* Chicago-Kent does not support any form of wireless networking for exams on computers. All connections should be "hard-wired" with a standard Ethernet network cable. You are responsible for supplying your own Ethernet cable when taking an exam on your laptop.

* Taking an exam on a Mac computer is allowed only if the Mac is "natively" running Microsoft Windows 7 Professional, Windows 7 Ultimate, Windows Vista Business, Windows Vista Ultimate, or Windows XP Professional via Apple's "Boot Camp" feature. Mac computers running one of these operating systems for exams are subject to the same hardware, and software requirements as a standard Windows-based PC. This includes network configuration of the Windows operating system for the Chicago-Kent network.

* For students wishing to pursue taking an exam on a Mac, it is your own responsibility to acquire an authentic licensed copy of Windows 7 Professional, Windows 7 Ultimate, Windows Vista Business, Windows Vista Ultimate, or Windows XP Professional. It is also your own responsibility to have the Windows operating system installed and running on your Mac computer before contacting the CLC for any exam-related computer assistance.

* Any individuals found to be running an unlicensed or "pirated" operating system on their computer may be declined technical assistance.

* "Virtualized" Windows operating systems via products such as Parallels Desktop for Mac or VMware Fusion for Mac will not function for exams. This is also true of the "Windows XP Mode" feature found in the Windows 7 operating system.

The Center for Law and Computers has a limited supply of laptop computers reserved for use in emergency situations that arise during exam period. Please contact Dean Sowle if you register to take an exam on a laptop, and your laptop suffers unexpected problems that cannot be remedied before your exam.

The CLC's laptops may also may be used (subject to availability) if your computer has problems immediately before or during an exam, as long as the problem is not due to your failing to properly configure or register your laptop to run the SofTest program. Students who have not properly configured or registered SofTest on their computers will be given bluebooks and will write their final exams.

Because of limited supply, the CLC's laptops are not available for general loaning purposes during exam period, including to students who do not own a laptop or are Mac users. However, if you have exceptional circumstances that you believe justify borrowing a laptop for an exam, please contact Dean Sowle.

 

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"C-K Dialup" service has been discontinued.

The modem-based dial-up Internet access service known as "C-K Dialup" has been discontinued as of 5/10/2010. Discontinuation of this service is necessary in order to provide adequate telephone system capacity for the IIT Downtown Campus.

Please contact the CLC Help Desk at 312-906-5300 or helpdesk@kentlaw.edu if you have any questions or concerns

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New myIIT Password Reset Tool

IT Office of Technology Services (OTS) has rolled out a new tool for the myIIT portal that allows individuals who forget their portal password to reset it themselves, rather than going through the OTS Support Desk.  This new tool requires individuals to set up two secret questions and answers.  When the questions are answered correctly, users will have the ability to reset their own password and access the portal.

The tool was activated on at 9:30 pm on Friday, January 8.  Upon logging into the portal for the first time after activation, users will be prompted to set their secret questions before accessing their myIIT account.

Users who have already set up their portal secret questions will not need to take any action.

Adding this level of security will allow users to access IIT technology services 24/7, even if they forget their password. Contact OTS with any questions.

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IIT Print Channel is for MC printing only and not for use at the DTC

Please note that student printing at Chicago-Kent is separate from the process used on Main Campus - you should not use the IIT Printing Channel in the my.iit.edu portal. If you have used the channel to add money for printing, please contact Nancy Caruson at caruson@iit.edu for a refund. At Chicago-Kent, students receive credit for 400 pages worth of free printing per semester; any printing beyond 400 pages is charged at a rate of $0.07 per page.  All Chicago-Kent printing – both free and charged – is managed by the Law School’s own printing system. You can add money to your account at the station located in the 9th floor photocopy room in the Library.

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Revised Web Hosting Policies

Chicago-Kent has revised its policies for web hosting.  Chicago-Kent's web hosting policies can be viewed online at http://www.kentlaw.edu/clc/policies/webpolicy.shtml.

Web pages and multimedia must conform to the file naming conventions as outlined here, http://www.kentlaw.edu/clc/webinfo/filenames.html.

Requests to store multimedia on any Chicago-Kent server must be pre-approved.  A form for requesting storage space can be found on the CLC's web site at http://www.kentlaw.edu/clc/webinfo/requeststorage.php.

Failure to follow these new policies will result in web pages and/or multimedia being removed from the server without notification.

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Reminder: Apple Computer Support & Services Documents

The CLC has created support & services documents for configuring Apple computers to the following resources (Wireless, Folder Shares, Printers & Mail).  Follow the links below for a basic guide to assist you with various options available to Apple users.

Mac-Wireless
Mac-AddNetworkDrives
Mac-Printing
Mac-EntourageSetup


For questions or concerns, please contact the CLC help desk at helpdesk@kentlaw.edu or 312-906-5300.

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Network Maintenance Schedule

Chicago-Kent's Internet Service Provider (Illinois Century Network) backbone maintenance window is on Fridays from 2:00am - 7:00am.  During this maintenance window it is possible that the Downtown Campus building may experience intermittent Internet connectivity.

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Latest McAfee DAT file as of 07/08/2010 is sdat6037

VirusDetectionSoftware.pdf

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CALENDARS

.: Main Chicago-Kent event
   calendar

.: Academic calendar

.: CLE calendar

.: Alumnae/i event calendar

.: Admissions calendar

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