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Center for Law and Computers
Week of November 22, 2010

A message from the CLC department

To assure your experience at Chicago-Kent College of Law is a positive one, the Center for Law and Computers is available to assist you with your computer and technical questions and concerns. You can reach a member of our staff by calling (312) 906-5300 (6-5300 house phones)
or sending an email to helpdesk@kentlaw.edu. We are located in suite 540 if you would like to stop by our offices.



Exam Information

Beginning Monday, Nov 22nd you will be able to download Softest, the program Chicago-Kent uses for exams.

This year there are some major changes to the program and the operating systems supported. Please carefully read all the instructions located at www.kentlaw.edu/clc/exams

Some important points to note:

  • SofTest will run natively on Mac Operating Systems and is fully supported by the CLC. Mac Tiger is not supported
  • No Chicago-Kent domain configuration is necessary to download the SofTest program or to take your exams.
  • You do not need to be present on campus to download and install SofTest.
System requirements
Macs
  • Mac Snow Leopard and Mac Leopard are the only supported Mac OS X platforms for exams on computer at Chicago-Kent. Mac Tiger is not supported.
  • "Virtualized" Windows operating systems via products such as Parallels Desktop for Mac or VMware Fusion for Mac will not function for exams.
  • Any individuals found to be running an unlicensed or "pirated" operating system on their computer may be declined technical assistance.
  • For instructions to install SoftTest on a Mac click here.
Windows
  • Windows XP, Windows Vista and Windows 7 are the only supported Windows platforms for exams on computer at Chicago-Kent. These operating systems can be either 32-bit or 64-bit versions.
  • Any individuals found to be running an unlicensed or "pirated" operating system on their computer may be declined technical assistance.
  • "Virtualized" Windows operating systems via products such as the "Windows XP Mode" feature found in the Windows 7 operating system will not function for exams.
  • For instructions to install SoftTest on Windows click here.

Please contact the helpdesk by emailing HELPDESK@kentlaw.edu or call 312-906-5300 with any questions.

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Student Email Storage Capacity Increase

Beginning Friday, November 26th at 2:00 pm through noon on Sunday, November 28th the Center for Law and Computers will be expanding student email storage space to 5X its current capacity.

During this time DO NOT log-in to your Chicago-Kent email account through Webmail, Microsoft Outlook, or Microsoft Entourage.

Any mobile device access or other automatic log-in used to check Chicago-Kent email should be disabled or set to ‘manual’.

If anyone sends a message to your Kentlaw account during this time, the messages will still be received and delivered to your mailbox--once the maintenance work has been completed your new messages will be there when you log-in to your Kentlaw account.

For those of you who have message forwarding setup to another account, delivery of email messages will continue to go through to your forwarding account. However, we want to forewarn you that there will be delays ranging from minutes to hours depending on where we are in the process.

Please contact the helpdesk by emailing HELPDESK@kentlaw.edu or call 312-906-5300 with any questions.

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Reminder: New Wireless Available

Note: IIT-connect is only used for registration purposes. IIT-565 is the wireless network that will give you full internet connectivity.

The new wireless network at Chicago-Kent is now available for use. Here you will find instructions for Windows XP, Windows Vista, Windows 7, and Mac OS X operating systems. We also have instructions for iPad, iPhones and Android based phones. The name of the new wireless network is IIT-565. Please try the instructions to configure your laptop to access this new network. You do not need to follow the instructions if your laptop has already been configured to use the new IIT-565 network.

To download the appropriate instructions click on the link below

Windows XP
Windows Vista
Windows 7
Mac OS
iPad
iPhone
Android Phones

Additionally all instructions are also located at www.kentlaw.ed/clc/tutorials

Please contact the helpdesk by emailing HELPDESK@kentlaw.edu or call 312-906-5300 with any questions.

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Help Desk Hours

Monday, Wednesday, Thursday 8:30 a.m.-6:00 p.m.
Tuesday 8:30 a.m. - 7:00 p.m.
Friday 8:30 a.m. - 5:00 p.m

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myIIT Password Reset Tool

IT Office of Technology Services (OTS) has rolled out a new tool for the myIIT portal that allows individuals who forget their portal password to reset it themselves, rather than going through the OTS Support Desk.  This new tool requires individuals to set up two secret questions and answers.  When the questions are answered correctly, users will have the ability to reset their own password and access the portal.

The tool was activated on at 9:30 pm on Friday, January 8.  Upon logging into the portal for the first time after activation, users will be prompted to set their secret questions before accessing their myIIT account.

Users who have already set up their portal secret questions will not need to take any action.

Adding this level of security will allow users to access IIT technology services 24/7, even if they forget their password. Contact OTS with any questions.

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IIT Print Channel is for MC printing only and not for use at the DTC

Please note that student printing at Chicago-Kent is separate from the process used on Main Campus - you should not use the IIT Printing Channel in the my.iit.edu portal. If you have used the channel to add money for printing, please contact Nancy Caruson at caruson@iit.edu for a refund. At Chicago-Kent, students receive credit for 400 pages worth of free printing per semester; any printing beyond 400 pages is charged at a rate of $0.07 per page.  All Chicago-Kent printing – both free and charged – is managed by the Law School’s own printing system. You can add money to your account at the station located in the 9th floor photocopy room in the Library.

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Revised Web Hosting Policies

Chicago-Kent has revised its policies for web hosting.  Chicago-Kent's web hosting policies can be viewed online at http://www.kentlaw.edu/clc/policies/webpolicy.shtml.

Web pages and multimedia must conform to the file naming conventions as outlined here, http://www.kentlaw.edu/clc/webinfo/filenames.html.

Requests to store multimedia on any Chicago-Kent server must be pre-approved.  A form for requesting storage space can be found on the CLC's web site at http://www.kentlaw.edu/clc/webinfo/requeststorage.php.

Failure to follow these new policies will result in web pages and/or multimedia being removed from the server without notification.

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Reminder: Apple Computer Support & Services Documents

The CLC has created support & services documents for configuring Apple computers to the following resources (Wireless, Folder Shares, Printers & Mail).  Follow the links below for a basic guide to assist you with various options available to Apple users.

Mac-Wireless
Mac-AddNetworkDrives
Mac-Printing
Mac-EntourageSetup


For questions or concerns, please contact the CLC help desk at helpdesk@kentlaw.edu or 312-906-5300.

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Maintenance Activities

The Center for Law and Computers applies security patches, stability fixes, and other software updates on either the first or second Thursday morning of each month. Work is conducted during the early morning hours and timed to complete before the Downtown Campus building opens. Periodic interruptions to Chicago-Kent services may occur during this time as servers and other key computers are rebooted.

Chicago-Kent College of Law utilizes certain administrative systems such as Banner Student and the my.iit.edu portal service which are located at the Illinois Institute of Technology Main Campus. The IIT Office of Technology Services (OTS) conducts various maintenance activities weekly from 9:30pm on Friday through 8:00am on Saturday. Periodic service interruptions of IIT-hosted services may occur during this time.

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Latest McAfee DAT file as of 11/22/2010 is sdat6173

VirusDetectionSoftware.pdf

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CALENDARS

.: Main Chicago-Kent event
   calendar

.: Academic calendar

.: CLE calendar

.: Alumnae/i event calendar

.: Admissions calendar

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