Frequently Asked Questions
About the U-Pass Program
• Who is eligible for the U-Pass?
• How much does the U-Pass cost?
• Can I waive receiving the U-Pass?
• When is my U-Pass activated?
• Do I use the same U-Pass card for
fall and spring semesters?
• How do I get a replacement if my U-Pass
is lost or stolen?
• What happens if my U-Pass is captured
in fare equipment or damaged?
• Where is CTA Headquarters located and
what are the business hours?
• Where can I find a list of businesses
in the U-Pass discount program?
• Whom do I contact if I have questions
about the U-Pass?
Who is eligible for the U-Pass?
The Chicago Transit Authority (CTA) restricts which students
are eligible for the U-Pass. At Chicago-Kent, all day division
students who are considered full-time qualify for the U-Pass program.
(This is determined by your official division status, not by the
number of credit hours you take in a particular semester.) We
regret that evening division students and part-time day students
are not eligible to receive U-Pass cards.
To receive a U-Pass, you must either be present when the CTA
is onsite to take photos and issue cards, or you must have a photo
taken for your Chicago-Kent student ID card. Photos are taken
during new student orientation and at the Registrar's Office on
the second floor.
Back to Top
How much does the
U-Pass cost?
CTA sets the price for the U-Pass on an annual basis.
For the 2008-09 academic year, the U-Pass costs $84 each semester.
If you qualify for the U-Pass, your account will automatically
be billed this amount.
Back to Top
Can I waive receiving
the U-Pass?
There is no U-Pass waiver for Chicago-Kent students.
The Chicago Transit Authority designed the U-Pass program not
only as a way to offer a discount to full-time students but also
to increase CTA ridership. Therefore, for a school to participate
in the program, CTA requires that all full-time students at that
school receive the U-Pass.
Back to Top
When is my U-Pass
activated?
Each semester your U-Pass is activated from the
first day of classes to the last day of final exams. For the Fall 2008 semester, your U-Pass will work from August 25, 2008 to December
22, 2008. For the Spring 2009 semester, your U-Pass is valid from
January 19, 2009 to May 15, 2009.
Back to Top
Do
I use the same U-Pass card for fall and spring semesters?
You will receive a new U-Pass card at the beginning
of each semester. At the start of a new semester, The Record
will announce the dates and times for U-Pass distribution. Every
effort will be made to distribute U-Pass cards before or on the
activation date.
Back to Top
How
do I get a replacement if my U-Pass is lost or stolen?
If you lose your U-Pass or it is stolen, you need
to go to CTA Headquarters at 567 West Lake Street, 2nd Floor.
Replacement cards cost $35.00 (cash, credit card, or money order
only) and you will need to bring a valid Chicago-Kent student
ID card. Replacement passes are sent to Chicago-Kent five to seven
business days after you apply. You will be notified by email once
it arrives.
Please note: CTA will replace lost or stolen
U-Pass cards only one time per academic year.
Back to Top
What
happens if my U-Pass is captured in fare equipment or damaged?
On CTA Bus, the card will be collected. The student will be asked to complete a Report of Captured Farecard (form 3027). The student will be allowed to ride free and given a pink copy of the report for his/her record.
At CTA Rail Stations, the card will be collected. The student will be asked to complete a Fare Discrepancy Report (form 3024). The student will be given $4.50 transit card and a copy of the FDR for his/her records.
- The student will be instructed to go to CTA's Customer Service Center at 567 W. Lake Street, 2nd Floor to request a replacement U-Pass.
- When the student presents the form to the customer service agent, he or she will be provided an unlimited five-day transit pass.
- The replacement U-Pass will be sent to the students school in 5-7 business days.
Back to Top
Where
is CTA Headquarters located and what are the business hours?
CTA Headquarters is located at 567 West Lake Street
on the 2nd Floor (map).
CTA Headquarters is in walking distance from the law school or
can be reached by taking the Green Line to the Clinton Station.
CTA Headquarters is open Monday-Friday from 8:00
AM to 4:30 PM.
Back to Top
Whom
do I contact if I have questions about the U-Pass?
CTA U-Pass Hotline
(312) 664-7200 x13088
www.transitchicago.com/maps/upass.html
Jenna Moroney
Director of Student Services
(312) 906-5005
Steve Sowle
Assistant Dean of Academic Administration & Student Affairs, Chicago-Kent College
of Law
(312) 906-5282
revised 01/2008
Back to Top
|
