U-Pass Announcements from CTA
Lost or Stolen Cards
To get a replacement U-Pass, students should bring their
valid student ID and $35 (cash, credit card, or money order)
replacement fee to the CTA general offices. A replacement
U-Pass will be issued and sent to the school within 5-7
business days after a request is made. CTA will replace
lost or stolen U-Pass cards only once per academic term.
Captured in Fare Equipment or Damaged Cards
On the bus... The card will be collected. Students
will be asked to complete a Record of Captured Farecard
(form 3027). You will be allowed to ride free and given
a pink copy of the form for your records. If needed, a transfer
will be provided. You must then go to the CTA general offices
to request a replacement U-Pass. When you present the form
to the customer service agent, you will be given a five-day
unlimited ride transit pass to use until the replacement
card is received by the school.
At the rail station... The card will be collected.
Students will be asked to complete a FareDiscrepancy Report
(form 3024). You will be given a $4.00 transit card and
a copy of the form for your records. You must then go to
the CTA general offices to request a replacement U-Pass.
When you present the form to the customer service agent,
you will be given a five-day unlimited ride transit pass
to use until the replacement card is received by the school.
CTA General Office is located at 567 West Lake Street. The
offices are one block east of the Green Line Clinton stop.
The Customer Service Department is located on the second
floor and is open Monday-Friday from 8:00am-4:30pm.
I-Save Rx Prescription Drug Program
Some students enrolled in the student health
insurance plan meet the maximum allowance for prescription
drug coverage. If you are one of these students, you might
want to consider joining I-Save Rx, Governor Blagojevich's
new prescription drug importation program, which allows
residents to purchase lower cost, prescription drugs from
Europe and Canada. Some of the drugs covered under this
program are Advair, Allegra, Prozac, Otho-TriCyclen and
others. All are available to you at significant savings.
To find out if your medication is included in this program,
or call (866) 472-8333. For price comparisons on asthma,
allergy, contraception, and commonly used drugs, please
view these flyers.
Other Helpful Links:
School Survival Guide
Health Insurance FAQ